Stuck in a loop at Step 8

  • Problem
  • Updated 6 years ago
  • Solved
I'm trying to sign up. It loops me back from step 8 back to signing in. I've tried clearing the cookies and cache in Safari. Tried using Firefox as well. Even resorted to using a different computer and the same thing happens. Help?
Photo of Andrea Mocko

Andrea Mocko

  • 7 Posts
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 1
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Mike Ferrari, Co-Founder

  • 304 Posts
  • 24 Reply Likes
Official Response

Our online registration process connects with Equifax, one of the largest online verification providers in the United States.

We have just learned that Equifax is experiencing a service disruption which is affecting your ability to sign-up for a SmartyPig account.

We hope by tomorrow morning, the service will be restored and you will be free to log back into your account to finish your registration.

Very sorry for the inconvenience.

Mike Ferrari, co-founder