Why doesn't smartypig you accept contributions via paypal?

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  • Question
  • Updated 5 years ago
Photo of katie.carlin


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  • annoyed

Posted 6 years ago

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Photo of John Grask

John Grask, Employee

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Thank you for your question. SmartyPig account are funded through an ACH transfer and may only come from an existing checking or savings account. Thanks, John
Photo of fred.trotter


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Katie knows that you cannot use PayPal. Her question is "why not?". You have utterly and completely failed to answer her question or even to acknowledge it as a limitation. Let me help you compose a response. It should begin:

"We are not accepting paypal payments because..." and then you write something that says why you only take ACH transfer and not paypal.

It is deeply deeply frustrating to me when companies dodge or ignore simple questions. Please do not continue to do that.
Photo of johnathan.goodwin


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I second Mr. Trotter. This isn't a great answer.. is there a reason why? Will there be possible future endeavors?