is any one else having trouble signing into any of their social paradox sites?

  • Problem
  • Updated 3 years ago
i have tried 3 times today to sign into my sites on social paradox, now after being on the site for the first part of the day, i can no longer sign into my sites. this happened 22 days ago also. is something wrong with the servers, because my other websites i go to that have no affiliation to social paradox works fine
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Anne Mcmicheals

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  • frustrated, sad, confused

Posted 3 years ago

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Sean B, Official Rep

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Hi Anne,

I'm sorry for the recent downtime.

Note the following from the company who we lease our hardware from:

Your site is up. However the best course of action right now is to get a new server set up with a RAID 5 of 4x1TB drives. We can migrate all your existing content to the new server. This would be a fresh RAID, on an identical server and is probably the best form of action to limit anymore downtime. We can also keep the same IPs for the new server. Please let us know how to proceed, you are also welcome to call in to speak with your Account Representative to talk options.


We are currently using a Raid 5 of 3x750GB Hard Drives. After 4 months of continous downtime, and problems with the current array, we are told the 750GB HD's aren't optimal. It worked flawlessly for 6 months or so.

Most companies don't use a RAID 5 Array because it's costly. We don't mind the cost so long as the quality is as advertised.

No worries, we're cramming to get the content migrated onto the new Webserver.

There are two video servers both have multiple HD's but aren't using the RAID 5 Array Technology, not necessary as we back the data up weekly.

The advantage of using a RAID 5 Array is it saves bites of data on all three drives, so if one drive is busy or slow the other two are available which means faster speeds.

In our case not only is one drive continously not in sync with the other 2, but the drives themselves are inferior for such an array.

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Anne Mcmicheals

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thank you Sean.... and is that why i am having issues uploading a new background to my site now?
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Yes Anne and this could be happend too!
from a user

i have been trying to edit my first photo album, which has doubles of the pics, but i am unable to stay on the site long enough to fix it or post any new vids- should i just wait-or?? Thanks
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i am