Changes to the problem

Continuous problems authorising Orchestral Strings

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  • August 16, 2018 12:41
    Bill R.
    Changed title to Continuous problems authorising Orchestral Strings
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  • August 16, 2018 12:41
    Bill R.
    Changed description to In a nutshell: Orchestral strings serial number is no longer valid , although the same serial number is active in the ilok authoriser. Why are two authorisations needed? I have had this problem before where all ilok licenses are tied to my machine and are inaccessible because machine hardware has changed .I have 26 licenses to software which is useless to me because of this. I am now struggling with support with all developers since January 2018 with this same issue. I have receipts from the vendors as well as valid serial numbers. This whole process is a major deterrent and hope that these companies like sonivox, izotope and soundtoys move away from this system. A simple serial number with online validation should be sufficient. They should take the example from other companies like propellerheads, KV331 and g-sonique, or make rack extensions if they are paranoid about piracy, because in no way do any of the sales interest me in any of the products any longer , regardless of the discount: Any vendor which uses ilok, I stay away from. Anyway < i am not expecting support to resolve this quickly , as they had taken more than half a year already to reply to my second email. It will be a miracle if this does get resolved. The biggest joke of them all ? ZERODOWNTIME
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