EightyEight Ensemble does not show up using GarageBand

Hi, I have just purchased EightyEight Ensemble in-bundle with a M-Audio keystation 61.
The download and the installation seem to have been successful. But when I use GarageBand the plug-in does not show up. I have Mac OS El Capitan 10.11.6 and GarageBand 10.2. Can anyone help me? Thank you
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  • Hi Aleperotti,

    Thanks for posting! 

    Sorry you're having some trouble with that! After you've added plugin to the Components folder on your computer, GarageBand will scan that directory for plugins. Try this: 
    • Quit GarageBand.
    • Remove the Eighty Eight component from the following directory: Your hard drive > Library> Audio > Plug-ins > Components. We are only temporarily moving this file so you can put it on your Desktop for now.
    • Launch GarageBand. Since the Components directory has changed, it should scan for plugins. When it has opened, quit it once more.
    • Add the plugin file back into the Components folder.
    • Launch GarageBand again and try launching the plugin again.

    This process effectively 'resets' the status of a plugin on GarageBand's end as the software was opened without the plugin (so it was removed from GB's plugin directory) and then added again. 

    Try that and let me know how it works out!
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  • Hi Bill,
    first of all thank you.
    Unfortunately, I did as you told me but nothing has changed.
    I also emptied the cache directory, without any results
    How can I do?
    It would be very disappointing not to be able to use the plug-in
    The plug-in was the plus for buying the keyboard
    I hope you can help me
    Thank you
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  • make sure you're looking in the right area for your plugins. 

    You will need to select the Smart Controls icon:

    Image result for smart controls garageband

    After you've selected the Smart Control icon, select Master and Output. You will then see a section labeled "Plug-ins" with slots where you can select your third-party plugins. They will show when you hover your mouse over Audio Units. ;

    I hope this helps!
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  • Hi Bill,
    no way.
    I did everything you told me but
    my situation does not seem to be ok




    well,
    with Ableton Live it works!
    thanks
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  • Alright, let's have you get in touch with your nearest Support Office for further assistance. Log on to www.sonivoxmi.com/support to contact Support. Their contact information is listed on that page. 
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