Orchestral Companion Strings won't record in Pro Tools

I just got the Orchestral Companion Strings, which sounds great, but there appears to be a major issue with Pro Tools (12.7). I can play the strings fine in stop mode but once you engage play or record in Pro Tools, no MIDI goes to the instrument - obviously making it unusable. I tested it in Logic Pro and it recorded fine.

Anyone know the fix for this?
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  • I bought Strings, Brass, Woodwinds and BigBang a few days ago and there are a lot of major issues. So I decided to throw them away. It ́s a easy to use and good sounding librariy but there is too much trouble:

    - BingBang 2.5 crashes immediately after hitting a Midi Note on Keyboard.
    - All of the Plugins a very, very unstable and crahs my Nuendo Projekt.
    - Strings forget to play notes.
    - Articulasions are not working properly.

    I am intended to use my time for composing not for solving problems.I bought a nother library for much more money, but it is worth it!
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  • Hi Michael,

    Thanks for posting. 

    Can you please provide me with your full system specs?

    I know a similar issue has come up in the past with Wobble because of the way that ProTools sends clock data. Is this happening while looping? With reference to the Wobble issue I'd mentioned in my last sentence, the workaround was to disable looping in ProTools by using Shift+Command+L or Option+clicking the Play button that toggles loop mode in Pro Tools. Conversely, you ay also go to Options and disable Dynamic Transport.

    Try that out, and let me know how it goes!  
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  • Thanks for replying Bill.

    Well, you were right - disabling Loop Playback made it work correctly, but surely this can only be seen as a bug? No other VI requires Loop Playback to be turned off. I didn't have Dynamic Transport on.

    My complete specs are:
    Mac Pro 4,1 w/16 GIG RAM
    Mac OS 10.10.5
    Pro Tools 12.7 HD
    Pro Tools HD Native PCIe card

    Thanks,

    Michael
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  • Glad you were able to get it working, Michael.

    This is something we are aware of and are working on resolving. I'll be happy to pass this along to my software team for you, as well. Update announcements are not handled here on the forum. Instead, please stay tuned to the product page on www.sonivoxmi.com, signup for our newsletter, or consider following us on our social media channels.

    Thanks!
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  • "Update announcements are not handled here on the forum"

    Why not? Is it too difficult to write a sentence here? Or is it because there will never be available an update?

    Ah, I have an idea: There are thousands of support requests on your great software and it costs too much time, to inform them all...

    Oh Sonivox, You are my new favorite company!
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  • Any update on this bug? Have the same issue, PT 12.7.1, Strings won't play if Loop mode is enabled and there is no loop set. If there is a loop set, the midi plays fine. Very strange behaviour. So if i set a loop from Bar 5 to 9 (select midi clip) and loop mode is enabled, it plays. When i place the cursor on Bar 4, therefore disable the loop selection and press play, the strings won't play. If i then disable Loop play mode and start again on Bar 4, the strings play. This is absolutely not acceptable as i have loop mode enabled in Pro tools all the time and no other VI is acting so strange. So please if there is a fix for this pls let me (and others) know. Thanks

    Regards
    Bertrand
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  • I've neither Dynamic Transport or Loop Playback on and I can't get them to record or play during playback. Sounds play when I'm NOT in playback. PT12.7.1 Mac OS 10.11.6. Any other suggestions?
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