Problem authorizing Eighty Eight on new computer

I bought Keystation88 in May 2016.
This included the Eight Eight ensemble, which has been a joy to use on my Macbook Pro.
I have now switched to iMac, but have not been able to authorize the software on this computer.
I have reported this problem on customer support, but they have not responded.
Please help
1 person has
this problem
  • Hello,

    Thanks for posting.

    Software authorization inquiries cannot be handled here on the forum but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Software Authorization Assistance inquiry with our Technical Support team by logging onto the Sonivox Support page. Select Software Authorization Assistance from the drop down menu.


    • For quicker support, call your nearest Support Office.

    Let me know if you have any questions!
  • (some HTML allowed)
    How does this make you feel?
    Add Image

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited