SONiVOX Orchestral Companion Woodwinds, download file keeps stopping @ 3.99 GB and file is invalid.

I purchased SONiVOX Brass and Woodwind Companion(s) today, and only the Brass download has worked. The woodwind file says "6.1 GB" to start, and ends with 3.99 GB - when the download says it is done.
I have repeated this more times than I can count, and spent a whole day on this. Every time it finishes with the exact same file size.

The error is pretty much: Windows cannot open the folder/the file is invalid.

Fix this please....
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