Getting an error message that says: Information received from an Invalid IP address.

  • Problem
  • Updated 1 year ago
  • Not a Problem
We got this error message when trying to set up Sage Pay.

[4020 : Information received from an Invalid IP address. ]

We’re still waiting for Sage Pay to do confirm the agreement, but as far as I know this shouldn’t effect things for accepting money (just for getting money out)

Any suggestions? Or is this because sage isn’t fully active?
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sevitzdotcom

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  • tired

Posted 5 years ago

  • 2
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Nathaniel Talbott, Official Rep

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Official Response
Update to this thread: the official Spreedly IP address for whitelisting is now:

50.31.145.132, subnet 255.255.255.240

Alternatively: or 50.31.145.132/28