All my comments disappear when I delete a note, and they do not return when I restore it

  • Problem
  • Updated 3 years ago
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I have just started using Springpad so I am not a power user by any means. Today, I deleted a few notes I had made that had several comments I had added. After deleting then and then finding them in the trash, I noticed that all the comments I added to these notes have disappeared. If I restore the note again, the comments are still gone.

I also noticed that if I add a comment to a deleted note, and then restore it, the comment I added while in the trash also disappears.

This seems like a fairly major bug. Or am I missing something?
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busbutt

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  • frustrated

Posted 3 years ago

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Devin

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Hi There - I'm sorry you are having trouble. It appears that if you do not have "Show comments in all notebooks" checked off then the comment will be deleted when you move it to the trash. I will report this - thank you!

Regarding commenting in the Trash - I will have to look into this, but overall we assume that most people won't be commenting from the Trash. The idea is that you recover the note from the Trash then make edits to it.
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busbutt

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Where is the setting for "Show comments in all notebooks" that you describe? I can't find it anywhere.
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Devin

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Hi There - When you click on the body of a new comment, a checkbox should appear called "Show comments in all notebooks."