Forms not loading - Google Chrome

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  • Updated 5 years ago
This post is designed for those having troubles loading forms in Google Chrome.  If you have reached this post, you are likely seeing "Please Wait Your Form Is Loading" in your WebForms account.  Please follow the below steps to help resolve the issue.

**If you recently downloaded or upgraded Java, it is possible that the new download is interfering with previous versions of Java.  Please remove all traces of Java from your Control Panel.  If you are not familiar with removing a program, please follow the steps in this post.  Once you have done so, you will want to download Java once more from www.java.com.

If you did not recently update Java or have not had success with the above step, please follow the steps below:
  1. From within Google Chrome, enter chrome://flags/#enable-npapi in you URL bar as shown in the graphic below.

  2. Enable NPAPI and select "Relaunch Now" at the bottom of your screen.


Once you have followed the steps below, please attempt to load your forms.  If you continue to encounter issues in loading forms, please contact our Support teams.
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FAQ, Employee

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Posted 5 years ago

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