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 Looking for Fulfillment training? Attend one of our Webinars!
General Document Training - click the links below to register
Costco Overview - click the links below to register
*Please note - availability of webinars may vary around holidays

Getting Started with Fulfillment

Now that you are setup and ready to use Fulfillment, we recommend you view
the videos below. They will help you navigate and configure your Fulfillment account.

Welcome Kit
Start here if you are brand new to Fulfillment

User Guide
Comprehensive guide of the features of Fulfillment

System Requirements
Ensure your computer meets the minimum requirements

Portal Overview
Introduction to the Fulfillment portal and key features

User Security Profile
Set up a security profile now in order to recover your password if it is ever lost

Company User Admin
Enter an email address to receive notifications when a new document is posted to your Fulfillment account

General Walk-through Videos

The videos below walk you through navigating Fulfillment and how to fill out return documents to your trading partners.

Fulfillment Basic Navigation and Features
Overview of Fulfillment navigation and some additional features available within your account

Purchase Order Change (POC)
This video provides an overview of how to work with a Purchase Order Change (860) document through Fulfillment

Purchase order Acknowledgement (POA)
This video provides an overview of how to work with a Purchase Order Acknowledgement (855) through Fulfillment

Advance Ship Notice (ASN) Introduction
This video provides a fundamental overview of the Advance Ship Notice (856) document

Detailed Advance Ship Notice (ASN)
This video provides a walk-through for a general Advance Ship Notice (856) document and shipping labels through Fulfillment

Invoice
This video provides an overview for a general Invoice (810) through Fulfillment

Inventory Advice
This video provides an overview of creating an Inventory Advice (846) document through Fulfillment

Fulfillment Troubleshooting
This post provides general troubleshooting to the most common issues we see in Fulfillment


Fulfillment Implementation Overview

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FAQ, Employee

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