Several problems and questions, mostly about blank puzzles

Several problems:

1. a number of puzzles show up blank -- all that's visible are "Across" and "Down"

Recently, this has occurred with

- Independent Concise May 03 2012
- Manchester Eve. News May 05 2012
- Independent Concise May 07 2012

With so few puzzles available, having this many of them unusable is pretty annoying.

If I knew where the puzzles were stored and what format they used, I could probably repair them myself, which leads to 2 more questions...

2. Where are puzzles stored? I find the starters in XML format, but not any of the full-version or downloaded puzzles.

3. What is the format in which the puzzles are stored? Again, I found a number of XML files -- is that what's used?

4. You say in the FAQ that puzzles from some sources "can be imported via the Puzzle Calendar (the '+' button on the Puzzle List screen) > 'Browse the Web'."

There is no "Browse the Web" item anywhere that I've been able to find. Downloading them from, e.g., http://www.fleetingimage.com/wij/xyzz... gets .PUZ files. How do I import these and other puzzles?
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  • What device and what version of the OS are you using?

    Thanks!

    Ben
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  • Sorry, HP TouchPad, WebOS 3.0.5

    One other strange thing: in both landscape orientations, it works fine, and in one of two portrait orientations -- but with the camera lens down and USB port up, the keys seem to be expanded horizontally, so that only Q-I fit on the top line, O- on the second, and A-K on the third.

    Don't take my issues as meaning I don't like the app -- I use it every day to great enjoyment. I just want to make the most out of it, and fix glitches myself (e.g., sometimes the "tracking" of the clues "sticks" -- moving to the next one moves the position on the puzzle grid, but not the clue; I'm assuming that this is a minor formatting issue in the puzzle source, and that I could clean it up if I could find the puzzles.)

    I'd also like to create puzzles and be able to at least let my wife do them, if not eventually distribute them.

    Thanks.
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  • Glenn (Official Rep) May 07, 2012 18:20
    Jon,

    That's very bizarre concerning the keyboard width. Concerning the bad puzzles, what happens if you close the app and try to re-open them? How about if you delete the puzzle and re-download it via the puzzle calendar? I'm actually having a hard time recreating the issue with the puzzles you listed.

    Concerning puzzle storage, with the exception of the Starter Puzzles, puzzles are stored directly within the app's internal database. Crosswords for webOS uses an internal XML format for Starter Puzzles only, and doesn't support any of the main puzzle formats (Across Lite/Crossword Compiler, etc.). This means that importing or altering puzzles at this time is virtually impossible.

    The 'Browse the Web' features listed in the webOS FAQ actually only applies to the iOS/Android versions (and we'll update the FAQ to prevent future confusion). The same feature was slated for the next version of Crosswords for webOS but, considering the state of webOS and the TouchPad, it's unlikely that we'll be issuing another update. Sorry!
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