Several problems and questions, mostly about blank puzzles

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
Several problems:

1. a number of puzzles show up blank -- all that's visible are "Across" and "Down"

Recently, this has occurred with

- Independent Concise May 03 2012
- Manchester Eve. News May 05 2012
- Independent Concise May 07 2012

With so few puzzles available, having this many of them unusable is pretty annoying.

If I knew where the puzzles were stored and what format they used, I could probably repair them myself, which leads to 2 more questions...

2. Where are puzzles stored? I find the starters in XML format, but not any of the full-version or downloaded puzzles.

3. What is the format in which the puzzles are stored? Again, I found a number of XML files -- is that what's used?

4. You say in the FAQ that puzzles from some sources "can be imported via the Puzzle Calendar (the '+' button on the Puzzle List screen) > 'Browse the Web'."

There is no "Browse the Web" item anywhere that I've been able to find. Downloading them from, e.g., gets .PUZ files. How do I import these and other puzzles?
Photo of jon


  • 2 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Ben Gottlieb

Ben Gottlieb, Official Rep

  • 81 Posts
  • 5 Reply Likes
Official Response
What device and what version of the OS are you using?