Books disappear after transferring from iTunes to iPad/Stanza

  • 12
  • Problem
  • Updated 7 years ago
  • Acknowledged
I installed Stanza on my wife's iPad so I could read some graphic novels I had in CBR and CBZ format.

I copied them over using iTunes by dragging/dropping into the Apps>File Sharing>Stanza window.

They copied over, and showed up in iTunes. However, when I opened Stanza on the iPad, there was nothing in the Library except Alice and the manual.

Oddly enough, I think the files are still ON the iPad, because the orange "Other" field on the iTunes bar jumped from about 80mb to 400mb, and the CBR and CBZ files were roughly 320mb. However, I can't find a way to delete them now, nor can I see them in Stanza. Looking for some help here before the wife finds out. Thanks.
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  • anxious

Posted 7 years ago

  • 12
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Stanza Support, Company Admin

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Official Response
When Stanza is launched and starts to import files, it first moves them to a temporary location and then begins the import process. You should be able to watch them importing in the "Downloads" segment of the "Get Books" tab. If the import fails or is cancelled (or Stanza exits), then Stanza should clean up the files the next time it launches (although it won't re-import them automatically: you'll need to transfer them over again). If Stanza doesn't clean them up and there are still orphaned temporary files, then the iOS should clean them up the next time you reboot the device (by holding down the sleep switch at the top for a few seconds).

If the extra space is still there even after you reboot, please let us know, as that would probably be a bug.