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6 subscriptions -when ?

A month or so ago I ordered a subscription for my self and 5 as gifts but have heard nothing regarding the order or probable beginning delivery dates. Perhaps the order did not go through for some reason. Would you please check on it for me and let me know something?
Additionally, I've tried several time to reach Customer Care at 1-800-749-6500, but never reach anyone, most often b/c the phone disconnects from the Charisma end of the call. You may need to check your answering system.
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this question
    I’m Happy To Assist You.
    Dear Mr. Medlock:
    Thank you for using Get Satisfaction to correspond with Customer Service.

    We received and entered your order on Nov 16, 2015 for 40 Issues for $40 with the 5 Gift Subscriptions for $10 each. I just sent Verification of your order to your email address.

    Thank you for bringing to my attention, the phone problem. I will have this reported.

    God Bless,
    Nettie Parks
    Customer Service Specialist/Mgr
    Charisma Media
    Phone: 1-800-749-6500 or Intl 407-333-0600 ext. 2410
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