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Didn't receive my Dec issue

I've not received my Dec issue of the Charisma magazine.
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    I’m Happy To Assist You.
    Dear Ms. Williams:
    Thank you for using Get Satisfaction to correspond with Customer Service.

    In order to locate your subscription, I will need more information. I will either need your complete address or your subscription account that starts CRA....... You can contact me directly by phone or email me at
    Please respond.

    God bless,
    Nettie Parks
    Customer Service Specialist/CCMgr
    Charisma Media
    Phone: 1-800-749-6500 or Intl Clients 407-333-0600 ext. 2410
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