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subscription and books

I was charged for the charged for the charisma magazine with the deborah and esther book and still have not received any of them...and since I have not received it yet, is it possible for me to receive the spirit led woman instead of the charisma. Please let me know when will the books be shipped out...Thank you
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  • EMPLOYEE
    I’m Happy To Assist You.
    Dear Ms. Daniely:
    Thank you for using Get Satisfaction to correspond with Customer Service.

    I located your subscription to Charisma Magazine. We received and entered the order on Feb 14, 2018. Our normal time frame to receive your first issue is 4-6 weeks. Your first issue is the Charisma April 2018 and that issues mails out on March 15th, 2018.

    If you have any further questions or concerns, feel free to contact me directly.

    God Bless,
    Nettie Parks
    Customer Service Specialist/CCMgr
    Charisma Media
    Phone: 1-800-749-6500
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