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Subscription problems

35 Wallis Avenue
Hereford
England
HR27XT

I took out a subscription to Charisma and have received the May & July editions but no June copy. Also could you correct my Post Code as the above is wrong. It should be HR2 7AZ. Also the wrapper doesn't display my account number for managing my subscription through your web site. Could you tell me what my account number is please.
God bless you, Robbie Pritchard
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  • EMPLOYEE
    I’m Happy To Assist.
    Dear Mr. Pritchard:
    Thank you for using Get Satisfaction to correspond with Customer Service.

    I received an email from robprit@hotmail.co.uk. Also, on July 25, 2011 and I responded to your email with your Subscription Account CRA#376-3240.

    First of all, our apology to you. And secondly, we processed your address correction of your postal code on July 26, 2011. This change will start with the Sept 2011 issue.

    If you have any further questions or concerns, feel free to contact me.

    God Bless,
    Nettie Parks
    Customer Service Specialist
    Charisma Media
    Phone: 1-800-749-6500 or Intl 407-333-0600
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