Persistant problem with the SU toolbar

  • Problem
  • Updated 2 years ago
  • Acknowledged
Archived and Closed

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There is STILL a problem with reporting spam/misclassifications through the Firefox toolbar, despite the recent fixes.
When i got to report a stumble as misclassified through the toolbar, i get all the way to the report page, i choose the proper catergory for the stumble from the dropdown on the page, click 'send report'...
And then i get a page stating
"Hmmm
we can't find the page you're looking for.
Please try a different page."
AAARGH !
The url for the page i get after clicking 'send report' is http://www.stumbleupon.com/misclassif...

If i use the 'info page' bubble to report this sort of thing then i can succesfully report things like spam and misclassifications, but it's rather annoying, and makes me less and less willing to even bother reporting misclassified pages.

BitsOfSkin

  • 6 Posts
  • 1 Like
  • annoyed

Posted 2 years ago

  • 2

CH, Official Rep

  • 171 Posts
  • 53 Likes
Thanks for this report. I'm able to replicate it on a similar setup to your own. I've been using this facility recently, so looks like something just broke here. We'll get the engineers to take a look just as soon as we/they can.

BitsOfSkin

  • 6 Posts
  • 1 Like
Any updates on this ?
Just got the new stumble bar, but this issue is still present.

BitsOfSkin

  • 6 Posts
  • 1 Like
Well it's been over 2 months, no fix (or news about a fix) and now the stumble toolbar isn't even working right half the time,not stumbling, not accepting blocked sites, etc...
I'm done with stumbleupon, as using the webversion is tedious.

CH, Official Rep

  • 171 Posts
  • 53 Likes
Hi Bitsofskin,

We're in the middle of a lot of changes right now and some of the toolbar bits aren't joining up with the back-end - but we have some new releases in the pipe, and that should see this sorted out.

However, there is a workaround for reporting miscat's, and that is to click on the "info" button, which takes you to a page where you can report "something wrong" (including wrong topic).

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