Android sign up/in error

  • 4
  • Problem
  • Updated 2 days ago
  • In Progress
  • (Edited)
Installed the app on my android phone and won't let me sign in using Google , Facebook or sign up . Keeps saying sign up error
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shelby

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Posted 2 months ago

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CH, Official Rep

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Thanks for the report sorry to hear you can't sign up   ):    Could you share a screenshot with us, please, showing us the error message as you see it?

Thanks!
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Chris Hill

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I have the same problem. Wont accept ANY of my email addresses. What is the issue??
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CH, Official Rep

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Sorry to hear this, Chris. We deployed a fix for the issue reported in this thread some time back. Please let our Account Support team know which details you are using to sign-in, and on what device - they'll check things out for you.
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Chris DeLage

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I have the same problem.  Samgsung tab 3 android 4.4.2.  was having no problems with the app and I opened it the other day and it said no more stumbles for a dozen or so interests.  when I tried to sign out and back in of the app it gives me a sign in error.  I dont have any problems signing in on my laptop or android phone, just the tablet.  Any thoughts??
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Adrian, Official Rep

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Official Response
Hi All, 

Thanks for contacting us, and for taking the time and trouble to report this problem. This is a Known Issue that our engineers and QA team are currently investigating. 

You will not be able to sign into the StumbleUpon app but you can use the website on a computer until this issue is resolved.

Best,
(Edited)
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Louis Ferschke

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I'm having the same problem, get error message on my Samsung tablet when trying to log in.
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Munir

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I have a similar problem, everything was working fine when using my Samsung tablet, then a couple of days I was not able to sign, I got a message that error in signing in, so I uninstalled it, reinstalled it ..no results,  amazingly still working in on my mobile ..any solution?