Stumble notifications

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  • Updated 2 years ago
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Hi, I've got a problem with my stumblebar (chrome addon). Every time i open the stumblebar, there's a '1' at the notifications, notifying me about an update of stumbleupon or stumbleblog etc.. The problem is, once I click it, the '1' doesn't go away, which really annoys me :s I've tried reinstalling the stumblebar, but that doesn't seem to do the trick. Does anyone know how to remove the notification? Thanks in advance.

Lander frederickx

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Posted 2 years ago

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John John

  • 14 Posts
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I have the same problem!

Xian

  • 90 Posts
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Hi there,
I believe this issue is now fixed. Can you confirm? Thanks!

John John

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Hello Xian,

For me, I still see "1 new update" even though I have read them already :(

Is there a way to reset the counter for my account?

Thanks!

Xian

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Hi John,
What happens when you click on the 1, and then click on the item that has the 1?

John John

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Hi Xian,

When I click on the "1" on my toolbar, I have (1) next to "New Updates" and also at the bottom, it says "You've received news from Stumbleupon" so I click on either this or on the one.

Then, it brings me to the page that lists all news from stumbleupon. No news has a (1) or something that tells me its new. So I open the first one and read it, but it still shows (1) new notification.

I have tried going through the list of old news, still shows (1) :(

Thanks!

Xian

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ok, thanks for the additional info!
will get back to you next week with the latest.

John John

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Just to add... Signing out and back again didn't work

Don, Employee

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Hi John,

I suspect the fix hadn't actually been deployed at the time you tested. Can you please try again now? With your chrome toolbar open: Click on the notification button, then click on the update link from there.

Thanks!

John John

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Hello Schmitt,

Thank you, it worked!!!! :)

John John

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Now I am having the same problem, but this time, with my stumble notifications... It says I have 1 unread, but went through all and they have all been marked as read...

I think the chrome bar needs a reset notifications to 0 function... And also, for the share page, when you click on a link that got shared to you, you actually need to push "back" on the browser to get back to the list, which is causing problems because most of the time, I end up clicking "mark as read" again on all the links. There should be a "go back to where you were button" on each pages or the stumble bar because if you click on "share" again, you end up having to select the page you were in again.

Thanks

Xian

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that's strange. if the issue with notifications is still happening, would you mind re-installing the latest chrome add-on from http://www.stumbleupon.com/downloads?

John John

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Ok, I just re-installed the newest version. However, I still have the bugged notification. Could you maybe reset my count so I can see if it happens again?

Thanks

Xian

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John, is this still happening? If so, please send along your username and we can look into it further. Thanks!

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