Stumble views number won't go down

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The number of referred pages waiting for me to review--in the upper left corner of the stumblebar (the place I click to stumble the next page that one of my friends has sent me) is frozen at 19. It won't go down.
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Ekko1

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Posted 5 years ago

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Jonie

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Mine is frozen at 8 and when I click on it , this page opens -

http://www.stumbleupon.com/explore.ph...

I have tried clicking again and again and it only opens the above link.
And the number stays at 8.

So, I cannot receive share.

This is very frustrating!!
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Jonie

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Mine is frozen at 8 and when I click on it , this page opens -

http://www.stumbleupon.com/explore.ph...

I have tried clicking again and again and it only opens the above link.
And the number stays at 8.

So, I cannot receive share.

This is very frustrating!!
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CH, Official Rep

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Hi!

In order to better help us respond to your reports, can you please provide more info about your setup?

At the very least, we could do which knowing which browser and OS you are running, and if you have downloaded and installed one of our Add-ons, letting us know the version number is really helpful, too - thanks!
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Jonie

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I'm on Windows XP, FF 3.6.8, StumbleUpon Toolbar for Mozilla: Version 3.73 (2010082503), Greasemonkey SU Editor installed about 2 months ago.
In the meantime my number of share has gone up to 26, but when I click on the red number the same page opens as before -
http://www.stumbleupon.com/explore.ph...
That means I cannot see the shares people are sending me.
But - I can see the shares people have sent me by going to "discover/shares" . It seems people do receive the shares I send them.
Thanks for your help!
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Krabchen

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What happens when the share box is full?? Does that meen that you won ́t get more stumbles??
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Philip

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Recently when I click my stumble toolbar button (the number) it redirect me to a page : http://www.stumbleupon.com/explore.ph... , with the header "Looks like you already stumbled all your shares on another browser or computer. Press Stumble! to see a new site or explore the topics below."

This happen quite often for some of the shares from friend, even though I only use my single firefox browser. I suspect is the bug for Version 3.73 (2010082503) as I have recently upgraded.

This reply was created from a merged topic originally titled
Redirect Inbox Shares to "explore.php?mode=referral" page..
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Gladsdotter, Champion

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Philip, are you using any Greasemonkey scripts? Have you tried troubleshooting this by disabling any scripts?
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Philip

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I'm not sure whether my other Firefox addons are using Greasemonkey scripts or not, I will try to disable those addons & see.
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Jonie

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I've disabled Greasemonkey, done the cookie dance - no change. I get the same page as Philip and I too don't use any other browser.
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Gladsdotter, Champion

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This may seem like a silly question, but have you tried clicking the "regular" stumble button to see if that resets the shares stumbles button?
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Jonie

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Just done it and got a new nice stumble, but my wee red number continues going up and all I can see is the same page again and again... :-((( I think I'm stuck in a time warp ....
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Jonie

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oh bummer and now something's gone wrong here as well and this is the last post I can see

"I've disabled Greasemonkey, done the cookie dance - no change. I get the same page as Philip and I too don't use any other browser."

I get your answers via email, so shall respond even though I can't see it here... hope you can read what I write... please confirm.
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Gladsdotter, Champion

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Yes, GS is having issues too, which isn't making discussing the problem any easier.

I'm wondering if there's something about a particular URL or type of URL being sent as a share that is blocking things up. Since you can see your shares in your shares list, can you count back and figure out which share it is that won't come through?
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Jonie

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Gladstroter wrote - Yes, GS is having issues too, which isn't making discussing the problem any easier.

"I'm wondering if there's something about a particular URL or type of URL being sent as a share that is blocking things up. Since you can see your shares in your shares list, can you count back and figure out which share it is that won't come through?"

This was the last share I sent out this morning to many friends - my blog post -
http://joniew.wordpress.com/2010/09/0...

and haven't been able to access the answering shares - so perhaps it is this one?

But how would that explain the problem the other 2 stumblers have and they are not friends of mine?
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Jonie

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Gladstroter wrote - Yes, GS is having issues too, which isn't making discussing the problem any easier.

"I'm wondering if there's something about a particular URL or type of URL being sent as a share that is blocking things up. Since you can see your shares in your shares list, can you count back and figure out which share it is that won't come through?"

This was the last share I sent out this morning to many friends - my blog post -
http://joniew.wordpress.com/2010/09/0...

and haven't been able to access the answering shares - so perhaps it is this one?

But how would that explain the problem the other 2 stumblers have and they are not friends of mine?
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Gladsdotter, Champion

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Since your share list shows pages you haven't yet stumbled, if you have 8 shares waiting, you should be able to count back, looking at the ones people have sent you and ignoring the ones you have sent, to determine exactly which URL is the one that won't come through.
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Jonie

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I now have 31 shares waiting and as I said, I think it's my own share - the one I sent out and people have answered to - the answers aren't coming through.
this is the url of the first share which did not come through -
http://joniew.wordpress.com/2010/09/0...
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Gladsdotter, Champion

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I just got the same error message, when I had two windows of Firefox open and had stumbled in one, but the other still showed a share waiting. When I clicked the share icon in the other window, thinking it was a new share, I got the message. But when I closed the second window, everything was fine.

Thus, even though you indicated that you had done the cookie dance, it might help to log out of SU, empty your cache, delete the cookies again, turn off your computer (just restarting won't always clear Firefox oddities), wait a few minutes, turn the computer back on, reopen Firefox, and log back in again, and see if the number is the same and if you can stumble.
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Jonie

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"I just got the same error message, when I had two windows of Firefox open and had stumbled in one, but the other still showed a share waiting. When I clicked the share icon in the other window, thinking it was a new share, I got the message. But when I closed the second window, everything was fine.

Thus, even though you indicated that you had done the cookie dance, it might help to log out of SU, empty your cache, delete the cookies again, turn off your computer (just restarting won't always clear Firefox oddities), wait a few minutes, turn the computer back on, reopen Firefox, and log back in again, and see if the number is the same and if you can stumble."

done all that again - problem persists.
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Jonie

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"I just got the same error message, when I had two windows of Firefox open and had stumbled in one, but the other still showed a share waiting. When I clicked the share icon in the other window, thinking it was a new share, I got the message. But when I closed the second window, everything was fine.

Thus, even though you indicated that you had done the cookie dance, it might help to log out of SU, empty your cache, delete the cookies again, turn off your computer (just restarting won't always clear Firefox oddities), wait a few minutes, turn the computer back on, reopen Firefox, and log back in again, and see if the number is the same and if you can stumble."

done all that again - problem persists.
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Gladsdotter, Champion

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Darn! I can think of one more thing to try. Do you have access to another browser, either IE or Chrome, with the toolbar installed? If so, are you able to click through your shares in that browser?
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Jonie

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No, I don't - surely an official SU employee should be able to sort this?
As I'm not the only one with this problem, it must be a toolbar glitch. Whom else can I contact?
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CH, Official Rep

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Hi Jonie,

We're trying to replicate this problem, and the clues that you are providing - with Gladsdotter's able assistance - help to that end. Thus far, I've been unable to recreate the problem you are describing, so please bear with us whilst we ask you tons of questions - which are intended to help us work out why this happening to you, and what it is about your set up that is producing the error. It may be that a combination of things are causing the sharing feature to exhibit a bug for you - as soon as we can work out exactly what that is, we can apply a fix for it.

Your assistance is appreciated.

(As an aside, any ideas why you are posting duplicates to this thread? I don't see that happening to the other posters in other topics. This may, or may not be related!).
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Gladsdotter, Champion

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Hi Jonie,

SU employees are watching this thread and trying to find a common denominator among the various reports. This is the best place for the information to be posted.
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Jonie

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Done it!!
I installed the SU toolbar in IE and there I could access all the shares, I'm down to 0 now.
I'll have to wait and see if I can access shares here on FF when they come in. I'll let you know.

Sorry about the duplicates - this place is also not working too well and my posts and Gladsdotters kept coming and going and I couldn't see what had posted ... hope I can see if this posts, or you'll have another duplicate ... :-)))

Thanks for your help!

Oh I share has just come in and I can see it :-)) I'm happy again!
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Jonie

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While you are here and I have your attention - could you please, please just check on this -
http://getsatisfaction.com/stumbleupo...

I posted it on Aug.26th and haven't had an answer. Thanks ever so much!
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Ekko1

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I am sorry I did not respond earlier, but I was at work.

I am using Firefox 3.6.6

I have the Firefox SU toolbar and AddThis.

I have cleared all cookies etc. and relaunched and I still have a stumblenumber locked at 24 and am not getting referrals from my friends.

Any progress on this?