Wrong categories for new site submissions

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  • Updated 3 years ago
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Since switching to the new design, the sites I discover and submit do not have the right main category. For example, I just submitted a link about Disney's Peter Pan movie and said it was about "Movies, Feminism, Animation" yet when I look at my profile it has been put under the main category of "Video Games."
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Kristal Bailey

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Posted 4 years ago

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Gladsdotter, Champion

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I'm seeing exactly the same thing when using the "add a site" link, but not when using the Firefox toolbar.
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kenneth.emmerling

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This has also happened to my account. Lots of my submissions are being submitted with a category only to show up with another category.
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benadamx, Engineering Manager

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Hey folks,

This happens in the previous version as well - our ingestion systems may sometimes (for various reasons) choose to re-categorize submissions.
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kenneth.emmerling

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Thank you by the way for responding! There is always something that goes wrong with a new upgrade to system.

Just curious, are any particular websites that have content (ie YouTube, Shortform, Vimeo, etc) that may lead more often to this occurrence?
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linsey

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vvv
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FedupwithR

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I have already said how delighted I am with the new lay out, which is excellent, however, increasingly it seems that when I press the "I like icon" I just get a page which says "submit this" so I don't even get a chance to choose the category. Personally, I have never chosen "Conspiracies" (If they even exist on the list) but Stumbleupon does. Anyway, thank you for accepting them but I wonder to what extent they are circulated.
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FedupwithR

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Now I am not even given a choice of category.! Yesterday I submitted a video which should have gone under Health/Nutrition but it was put under the heading "Horror Movies" Well BENDAMX, if user- submitted topics are often inaccurate, SU is no less so.
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Kristal Bailey

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Ok, but how do I fix/prevent it from happening? It never happened to me before the new design switch...
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kenneth.emmerling

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Tonight I tried make additions through the toolbar, with the "add site" function on the Stumbleupon website, the "addThis" addon, and with website links. All seem to end up in the wrong category or interest. I tried sharing from from third party sites as well with the same result.

After reviewing past submissions, I found that almost all had the correct category before the weekend but then the occurrences of miss- categorizations started to occur.

I wander if there is some change or even some conflict between the sites being submitted or added to StumbleUpon might be going on. Or perhaps its something myself or others are doing wrong in using the new interface.
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Kristal Bailey

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I keep having this problem for my website www.screeninvasion.com - it's a film/tv news and reviews site, yet all site submissions are being categorized under video games.
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sylvander

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Yesterday I tried to add a site with the add site link. I selected the "UK" category and added two additional tags. After submission I immediately looked at the submission's tags (in the old SU, the new one doesn't seem to show them) to find that it was uncategorised with no tags. After checking it again later on, I found that it eventually had been categorised as "UK", but that was probably SU guessing it since that's what it has always tried to do with uncategorised sites.
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beatcontrol

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So how do we actually change the category to what we want?
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Luke Abell

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I am having this issue too with http://boredfactory.com - photography is all going under science
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widgettwalls

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Wanted to underscore what's already been said...this may have been happening prior to the upgrade, but I never saw it. And SU Classic would allow me to change the categories things were placed in. Now Need Coffee Dot Com is forced into Alternative News (which is flattering, but we're not really) and submitting a change request appears to do nothing.
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benadamx, Engineering Manager

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just for clarification:

these topic changes *always* happened, but on the new site they happen much faster! Used to be, it might be a day or two before our ingestion systems took at look at the suggested topics for a given url, but on the new site it happens almost in real time.

as regards changing topics, generally users have had the ability to *suggest* a topic change for a given site, but that change still has to be approved by an admin.
the interface for this is indeed currently missing from the new site, but we expect to have it in place shortly.
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benadamx, Engineering Manager

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Having said all that, I'm escalating this issue to our content ingestion engineers, just to be sure.

Thanks for your patience.
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RustyR

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Bendamix, that last comment is a little telling and helpful. If previously SU took a day or two to INCORRECTLY categorise a page, but now it does it in real time, surely this is a problem which needs to be addressed? How a user correct the category?

I do notice that older pages seem to be more correct.... but this doesnt help if you Stumble a topical issue and it goes IMMEDIATELY into the wrong category.... If the algorithm cant get it right, or rather, gets it wrong QUICKER, surely there must be a user override (correction) available?
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benadamx, Engineering Manager

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It's Complicated - user-submitted topics are frequently inaccurate (there's no accounting for taste), and our ingestion systems do their best to strike a balance between trusting the submitter's classification, and making its own judgement based on the data available to it.

but at the very least, we'll have topic-change suggesting back online soon.
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RustyR

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I missed this last reply Bendamix... thats good news because the "ingestion system" is getting it WAY more wrong than a human with SOME semblance of intelligence would.... thanks...
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Gladsdotter, Champion

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Here's an example that makes no sense in terms of "correcting" a topic. I used the Submit button on 1x.com to submit a page. I chose the topic Photography, but SU changed the topic to Painting. Yet it is a photograph on a photography site.

I tried another photograph from 1x.com to see if it was a fluke, and that was changed to Painting too. In the "old SU," that same submit button has always worked for submitting something as Photography, and those items have always stayed in Photography.

This morning I submitted a slide show of New Yorker cartoons as humor, and it ended up as Journalism. In trying to fix it in the old SU, I somehow managed to submit the exact same URL again in cartoons, and thus it appears twice in my likes.

I can understand that the New Yorker is primarily Journalism, but it also contains humor and photography and fiction and poetry, and putting everything from that source into Journalism just doesn't make sense. Neither does putting photographs from 1x.com into Painting.
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benadamx, Engineering Manager

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we've found a couple bugs in the new discovery dialog regarding (some) topics and comments - fixes are presently underway.

in the meantime, when discovering using the new /submit form, please make sure that you select a topic from the drop-down menu as well enter it into the tags field (one of the bugs is that presently, selecting from the drop-down is not required, but it definitely should be - fix for that is on the way).
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Gladsdotter, Champion

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fyi, in the examples I gave above, the topic was chosen from the drop-down menu, but then it changed to something else after I clicked "submit."
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kenneth.emmerling

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Thanks so much Ben! You all must be busy!
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linsey

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vv
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zeeshanaayan07

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Thanks for sharing a great post. I appreciate your thinking
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8bitsorless

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It's funny I've never really used stumbleupon for myself until last weekend.

I started an Etsy shop, my friend stumbled my first product on Saturday, and it has done pretty well, with 2,094 views since then, he assigned it to Video Games.

Last night I added another product, and he stumbled it but it went in as ecommerce, and he couldn't change it. So it's only gotten four views. He stumbled the image of the product, was able to label it as video games, and since last night that's gotten 1,488 views. I'm delighted that the image is doing well, I'm proud of my work, but I'd love to be able to have the same success for the product itself, as that way people would understand what they're looking at, and of course be able to buy it.

That said, it's heartening to hear bendamx say that he's escalating the issue. I'm not really trying to get stuff out before christmas, I'm not ready for battle yet, so I can afford to wait.

I can imagine it might be frustrating for other users though. Still, I'm very happy with the level of attention that this free service has brought my stuff.
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How often do topics get changed after a user makes the submission to change them?
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Kristal Bailey

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Now the new sites I submit are going to uncategorized, despite me picking at least 3 topics - all using the drop down menu.
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Kristal Bailey

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After a few short days of it categorizing them as I had actually selected, it's back to placing all submissions from screeninvasion.com as "Video Game" along with other site submissions going in incorrectly again. Whatever you did for those few days, go back to doing it! It was working.
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Lisa Douglas

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When is this going to be fixed? Everything that gets submitted from my parenting blog/site by ANYONE gets labeled parenting, but I post crafts, recipes, and other things that should NOT be classified under parenting, and I can't change it! Even when I submit it as being tagged wrong nothing gets done!
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Currin

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Official Response
Hi all,

This should be fixed now. Please let me know if you continue to see issues for future submissions.

If you do see a miscategorization, we'd prefer you write in via our Help Desk at http://www.stumbleupon.com/feedback with the URL and the suggested category and our Content Quality team will review.

Thank you!
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dans-la-lune

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I'm having a slightly different problem. Whenever I discover a new website, I'm no longer given the option of categorization.
I then have to click on the site's StumbleUpon page and request a categorization change (90% of the time it's simply "Uncategorized").
Not a major problem, but really annoying. Do I need to install an update, or do something differently? I'm using the new StumbleUpon.
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Gladsdotter, Champion

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@dans-la-lune

Are you using the Firefox toolbar? Do you get a popup discovery box with the option to choose between Quick Submit and Add a Review? If your discoveries are defaulting to Quick Submit, just click the Add a Review tab to go back to the long form of discovery that allows you to choose the topic (note that the topic options only appear after you have indicated whether the site is safe for work or not).

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FlightDreamz

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(Maybe I should start a separate topic for this but here goes) Keep coming across Stumbles on one website in particular that get mis-categorized (the site switches back and forth between music reviews & news on comic books). When I come across this I try to change it to "Blogs" ('cause well it IS a blog). I don't see blog (or blogs same difference) in the drop down menu anymore (specifically when I try to change a site). Anyone know why? I'm using Windows 7 with the latest version of Firefox as my primary browser.
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Gladsdotter, Champion

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Look under w for weblogs.
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FedupwithR

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Not only are videos often mis-categorized but since the new design I never get the "Be the first to like this page" which means I never get to see other stumblers who share my interests nor do they get to see mine. Obviously, as I don't exist, no new visitor has been added.
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Yasue

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Agreed. This is a much missed feature. I don't care about people that I *should* follow ala promoted Stumblers. I want regular folks.
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Yasue

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This is still an issue. A picture of a sleeping squirrel was labeled "lingerie". Anything critical of conservative policy or not in strict line with it--including one about world politics and how feminism has helped stop vilonce aginst women--that has NOTHING to do with socialism is being marked as socialism. How can I expect SU to send me anything that makes sense if things are being mislabeled like this and there's no way to fix it? I visited another thread that was supposed to show how it can be corrected, but outside of making a comment that a squirrel should be labeled as "animals" or "nature" there was no way to correct it in Firefox or in Chrome.

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