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EMPLOYEEI’m excited0Hi John,
Thank you for bringing this to our attention, we truly do apologize for the mix up here. I would be happy to help you out.
How would you feel if I just automatically upgraded your Swing by Swing account to the Pro Looper status? This is a $99 value and you get some great new features with it.
You can see all of the features by clicking on the following link that explains it more:
Please let me know how you would like to proceed from here.