Help with Log-In/Email!!!

  • Problem
  • Updated 5 years ago
  • In Progress
I forgot my tapulous password and when I try to log in for TT Revolution, it says it will send password info to my hotmail account. The problem is that hotmail doesn't ever get the email. Either there's a disconnect on Hotmail's end or Tapulous's. I want to change my email associated with my Tapulous account, but can't since I can't log in. I don't want to change my username, either because it's also my Xbox Live gamertag. HELP!!!!
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Jim McNab

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Posted 5 years ago

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Photo of X) Nintendofanthr33XN

X) Nintendofanthr33

  • 429 Posts
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i use Hotmail as well, check your spam folder, or retry, it also fails to receive login for me
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Claire

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Hi Jim, you mean tap tap radiation? There is no password- you just click a confirmation link and it logs you in. If it still hasn't arrived, I'll have to log you in manually. Here's what you need to do:

Download the free app called "ad hoc helper" in the app store and launch it. It will open a new email with your (very long) unique device ID. Send that email to support@tapulous.com with your username. Once I get the email I'll attach your device to your account and you'll be logged in :)

Cheers,
Claire