Problem with credit card authorisation

  • Problem
  • Updated 5 years ago
I've tried several times to purchase a video using several different credit cards, but each time it comes up with a message that the credit card number if invalid. I've tripple checked it and the numbers are correct - including the security code. Any thoughts?
Photo of Doug Turk

Doug Turk

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  • frustrated

Posted 5 years ago

  • 1
Photo of David McQuillen

David McQuillen, Company Admin

  • 229 Posts
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Hi Doug - we've got a pretty strong credit card authentication system. Sometimes it's a little too tough! Drop me an email at david @ and I'll sort things out for you.