Test Article

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  • Updated 3 years ago
This is a test for an issue a customer was experiencing when trying to copy text from Microsoft Word into an article when creating it through the manager console. Below is the instruction they gave on replicating the issue.

Thank you for your reply.

It’s pretty straightforward to replicate:



1. Create some content in Microsoft Word or in Outlook that has a few paragraphs, including line breaks.

2. Copy this text into the compose window when creating an article via the management console (using Chrome).



While the copied text appears correctly when pasted into the console, the resulting post and the email notification that are sent are missing random spaces and line breaks. Here is an example of an email notification sent to our users yesterday that shows the issue:







If you have any further questions, please feel free to contact me by reply emai.

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Cormac, Official Rep

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Posted 3 years ago

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