Why can't other people hear me?

  • Problem
  • Updated 5 years ago
Why can't other people hear me?
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TokBoxBrian

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  • anxious

Posted 7 years ago

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TokBoxBrian

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Hi, try clicking the "Microphone" settings button. That will display an Adobe Flash Player Settings dialog. Make sure the correct microphone is selected from the drop-down. Then clap or whistle into your microphone. If your microphone is working, the input meter in this dialog will bounce up and down. Also, try adjusting the "Record Volume" by moving the slider to the right.
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Damon Billian, Official Rep

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Also make sure you're working off of a recent version of Flash. You can get the most recent version here: http://tinyurl.com/66mz5h
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Chökyi

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I have the problem also, but my microphone is set up properly and I have the latest version of Flash. Some people hear me just fine.
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Michael Stul

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It looks like I am having the same issue. Other people can hear me on Skype, I have the latest version of Flash and my mic is set up properly. Can you please recommend a solution? Thanks.
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Lauren, Employee

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Hi Michael,

The same response that I posted on your cam question will apply here. When you say that your mic is set up properly, did you verify that by using the cam mic settings or by looking at your computer settings?

Lauren
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Michael Stul

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Hi Lauren - I looked at my computer settings. The issue is, some people who use Tokbox can hear and see me just fine. Others cannot. This is very inconsistent. Hard to troubleshoot the problem. Please help.
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Lauren, Employee

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Hi Michael,

Thanks for the clarification. Does this audio problem occur during a conference call with 3+ people or during a 1:1 call? Is it the same person that consistently can't hear you?

Thanks,
Lauren
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Tara Wefers

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Microphone not recognized.
Platform: Mac OS X 10.5.8
Tested the microphone on the system - works fine.
Have version 10 of Flash...
Still not recognized. Very frustrated. THANKS
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Lauren, Employee

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Hi Tara,

Sorry this response is a bit delayed. Do you have any other programs running in the background that would access your microphone? What type of mic is it? USB or built-in?

Thanks,
Lauren
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Briana Nandin

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hi
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Sheena Groyon

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the other person that i might used to chat to can't hear me i dont know why does it happen.I'm not using any headphones nor the microphones but only the built-in-speakers in my laptop acer aspire 5100 series.
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Frances Thornton

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did you get it sorted.iam having same problem. doing my head in
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Sheena Groyon

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please help me tnx
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Tomaž

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hello everybody:))

lauren thank you for the great application. i think i found the answer (maybe just one) to the solution regarding to non functioning of the mics. i had in sound devices under recordnig devices two mics that were enabled. when i left enabled just one, one in the list, and the other have set to disabled it just started to work as it supposet to. well, thank you again :))
kind regards,

tomaž