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I’m frustrated

Toyota Prius Problems with a/c, door locks, tires?

Has anyone else had repeated problems with either the air conditioner blower motor OR the door locks failing? I have a 2006 Prius and have major frustrations with these failures, especially as they happened repeatedly under warrantly and (of course) they have continued now that the warranty is over.
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  • I’m frustrated
    Damn... I have already typed this in once!

    I have had the AC blower motor issue since I purchased the car in August, 2006 (the 2006 Toyota Prius). The blower motor would intermittently quit working. But, up until a month ago, I could turn off, then back on the engine, and the fan motor would start blowing.

    So, since the car had 115K miles, I had to purchase the fan motor. It was quite pricey... At any rate... I got in the car a little while ago, and ta da... NO fan blower!

    This is not good in the hot / humid south!

    I am beginning to think this is NOT a fan motor issue as much as it is an power issue... like the fan motor is receiving too little or too much power, causing burnout...

    Have you come across anything in the past month or so?
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    • What will it take to get these problems factory recalled? Anyone have ideas?
    • It is so frustrating that they won’t correct these issues and just keep charging people to fix them. Sometimes time and time again. FYI. There is a post from Phillip way below. His solution worked on my locks. My husband fixed for about $10 and not a whole lot of time. I wish we had done that sooner. And if the locks go out again, we know what to do. My husband said occasionally locking and unlocking the doors a few times once in a while might prevent the reoccurence.
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  • I’m extremely frustrated with Toyota
    Hi, Brad,
    My blower motor completely stopped working AGAIN this week with high humidity and temps around 90...also in the hot and humid south. I think your conclusion that this is probably a power issue makes the most sense, as the power would surge, causing erratic air volume when the unit did function.

    One of the Toyota mechanics explained that when the blower motor fails, the computer senses the failure and shuts down the a/c unit to prevent the condensor from freezing up---and that means being without both a/c and defrost/defog function during the rainy season here in Florida.

    Look like I'm going to be stuck buying another one---just to watch it fail as well. (How much did it cost, anyway?)

    How about a class action lawsuit?? Surely we are not the only ones having this issue. Seems pretty poor on Toyota's part not to step in with a fix.

    This is the third complete failure of this unit in my 2006 Prius, and I'm at around 66,500 miles.
    • I would call Toyota Headquarters and relay the issue you are having because they always seem happy to help out a Toyota buyer. Headquarter is in California. Also the service department will just continue to have you install another unit because they are making money. So just go to the Source / Top of the line. Good Luck, KC
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  • I have a 2007 Prius and have had my AC not work upon starting my car 5 times now (live in AZ with 104 temps past couple of days). The AC kicks in about 15 minutes after I start the car - but it is a very long 15 minutes with the high temps. Just took it in to the dealership to get fixed and the problem is not recurring for them so they can do nothing to fix it. Very frustrated and not happy with Toyota right now.
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  • I’m disgusted with Toyota's lack of conern.
    Hi, Beth,
    We've experienced the same problem in Florida with our high temps. We managed to get the a/c to kick back on by (a) unclicking the a/c button and (b) clicking the far upper right defrost/lower vent button. After a few minutes the a/c came back on and has remained working. We don't ever turn it off now and it still works, although at lower air flow than normal. We are just happy to have some cool air at this point. Toyota has consistently stood behind their "if it's not broken, we won't fix it" stance....which tarnishes their reputation and makes them just as crummy as all the other car companies. SAD.
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  • Yes, I have had BOTH these problems - blower motor and door locks (driver side) on the 2006 Prius. Oddly, I owned a Corolla previously and was told the blower motor was defective (still under warranty, so they replaced it for free). However, since my Prius is no longer under warranty - big bucks. Not happy to hear others have had this problem only to have it fixed and fail again. Though, cannot complain about the major stuff. Have never had anything major go wrong with a Toyota - even after well over 100K miles.
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    • We have a 2004 Prius and have had repeated problem with all our door locks. This past year we had to replace 3 of them including driver's door which was done 1 year ago along with back passenger door. In all we have spent 3K on door locks. Also having repeated problem with climate controls on the steering wheel not functioning after repair x2. Told by service manager that our problems are not common, but he felt that Toyota headquarters would be able to help us out with some type of financial assist with costs of repeated repairs. Contacted Corporate office in California and told no assist would be offered because of age of car and 100K mileage. I have owned 3 other Toyotas since I started driving 34yrs ago, my younger brother has a 8 yr old Corolla with over 150k miles and my other brother had a 4Runner with over 180K miles. Never had problems with door locks. Toyota is not the same product it used to be. TOYOTA! WAKE UP!
    • Just wish you lived near me since I am a Toyota Salesman. I always take care of my customers even if I have to call my Regional Manager or Headquarters. When you buy find a salesman with a great reputation and years of exsperience with Toyota, because they should know there Toyota Managers and how to take care of issue's like this. I would take care of it for any customer even if it took me 6 months. Remember most salesman dont make it (actually 99.4%) So if you find one that has for at least 5 years he/she will know what they are doing and should care about there customers. Since the customers are who feed there family!! Kris Haner (Kenny Kent Toyota)
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  • I’m frustrated
    Hi, Andrew,
    I am now up to 75.000 miles on my 2006 Pruis and have been without a/c about the same amount of time that I have actually gotten to use it. Pretty poor considering this is not a cheap car to purchase. Toyota used to value their reputation but apparently it is no longer important to them. I cannot afford to replace anything at this time so my family just rolls down the windows farther when it's hot, and I have to be EXTREMELY careful when driving in rain as the windows fog up but I have no way to defog them. This has been totally frustrating --- since I've owned this vehicle, the air blower has never worked properly even though it's been replaced twice, and the Toyota dealer folks agreed that some underlying electrical problem is at fault, but Toyota won't fix my car because it's out of warranty. And I couldn't LEMON it because in Florida, your lemon law fee is based on your mileage, which is of course why I purchased the Prius in the first place.... to drive long miles at low expense. It would have cost me as much to LEMON the car as to trade it in! And I could not afford to do it. Hopefully Toyota doesn't experience some massive lawsuit from my kids when I crash and burn on the interstate because I cannot see out my windows due to Toyota's electrical defects which they refuse to correct because they are so cheap. :(
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  • Honestly, compared to a lot of other companies, Toyotas are still a steal - but the quality has decreased. Little tends to go wrong, and it's almost never major. Remember, with many companies, your car is in the shop constantly with major issues costing often thousands of dollars. This was my first issue with the car and it has about 65K miles. Really can't complain. However, I would definitely pay a little more for a Honda in the future.
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  • I’m frustrated
    Sally, I cannot remember off the top of my head what I paid for the blower... but I am thinking it is somewhere around 350 for the part... plus installation.

    But... I had a couple of little issues with it right after it was installed (when I replied to your initial post)... And then, for no reason, it just quit having the issue. Well, you know, it cooled down... But, we all still use the blower motor most everyday (defrosting, heat, etc).

    I really do believe these cars (mine in particular) have serious electronic issues. My driver-side everything goes out ALL OF THE TIME!

    Headlights, tail-lights, door locks... In fact, I carry several packages of the tail-lights in my glove box... The headlight and door lock are currently out... got to get them fixed when I find time...

    I travel A LOT... Around 1000 miles per week... And the car has 143,000+ miles on it... BUT... It still gets an average of about 45.6 miles per gallon, and has experienced NO mechanical (crosses fingers) problems.

    Another issue I have had with this car, though, is TIRES! I am not at 4 sets of tires! 4 sets! 143,000 miles... Of course, a lot of that could be directly related to the fact that... It is hard to see the front of the car... or even get a good sense of where things are... especially if you are stressed, etc.... And have a tendency to run over curbs, etc!

    If this thing can make it until July or so... I will get rid of it. Overall it has been a decent car. I usually buy a new one every two years... at right at 100,000 but have driven this one a little longer... mainly because mechanically it has felt "stable" (not electronically)...

    I will NOT get another Prius for a while, though! I am getting a Ford Edge I do believe!
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  • I’m frustrated
    Yes! I have taken my 2006 prius to the dealer several times because the fan motor stopped working. In addition, during the past month, I have had significant problems with my door locks, including being unable to get the driver's side door unlocked.
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  • I’m weirded out by my Prius!
    Hi, Robert,

    Sorry to hear you are experiencing the same frustrations as we are. Today my fan motor stopped working AGAIN and it was COLD here and foggy, so obviously that was not good. Then later this evening we crossed a speed bump and it kicked on again. Happy for that but kinda scary, since obviously there is a short somewhere. This happens so frequently that I even drive on certain bumpy train crossings hoping that my blower motor will engage. It works more than I care to say...

    Also, after over a year of not responding to the electronic key, our driver's side door decided to actually LOCK when I pushed the lock switch inside the car. That happened for a few days until it decided to stop again. Could that be any weirder?

    I'd say Toyota has some genuine electrical problems with the 2006 but I don't know if there are enough of us to get a RECALL. How do you suppose can we contact other 2006 Prius owners to find out? I'd love to give it a try.
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    • Bill Grumich, you're my hero! This is the first time the blower fan on my 2007 Prius died, and I was dreading taking it to the dealer 3 days before Christmas and a road trip...ugh! But I came across your "whack attack" suggestion, figured "what the hell?", went out to my car and tried it, and BAM!...the darn thing fired right up. Bill, you saved Christmas! (Ok, a little overboard, but I am overjoyed at the quick, free fix!! Thank you!!)
    • Thank you for your comments I cleaned out the cabin filter gave the fan a spin cranked the car on hit the ac control on and buala ac works I let it run a bit and turned it off and back on after a minute works fine time will tell. Thanks
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  • Thank you Bill!!!

    This has been an ongoing issue with my 2007 "Touring" Prius. It all began again today in 105 California degrees.

    After reading your whack-the-dash fix, I was ready to give it a go. One fast hard whack over the glove apartment (as my daughter refers to it) and the fan started up immediately.

    I hope everyone reads this far down and gives Bill's suggestion a try. It's a whole lot better than forking over hundreds to "those guys"!!
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  • Hey Guys,
    I've had the same exact problems with my 2006 Prius (all 4 door locks failed and had to be replaced, headlight issues, and just within the last month the A/C blower motor died) Wasn't planning on this when I decided to spend a little extra money and go for a Toyota back in '06. To me, this is completely unacceptable and I'm very concerned about these issues popping up again in the future even though the parts have been replaced.

    Please let us know if you've gotten anywhere with Toyota and this issue!

    -Ryan
    • Hi, Ryan,
      Toyota does not care. They are not the same company they once were. Recently, my a/c blower came back on for almost a week and then stopped again. We've replaced the cabin air filter, beat on the dash (that worked about 3 times), but are without air again and it's summertime in Florida. We have only one rear door lock that responds to the electronic key; we have to open the driver's door with the manual key and then unlock the passenger door from the inside.
      Here's another way to pull cool air into the cabin when the blower motor stops: set the a/c ON, use the upper fan (or upper and lower together) setting, and change to air to pull in the outside air. The air blows past the condenser, apparently, and is still like a bit of a/c.
      Wish Toyota was ethical enough to recall the 2006s and correct these problems once and for all.
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  • I own a 2005 where both the passenger front and rear door locks must be manually locked and unlocked from the inside. The failure happened almost simultaneously for both locks during the summer of 2010. The repair cost for the actuators on these locks runs approximately $500 per unit (total of $1,000). I am more than happy to operate them manually rather than pay that much money for automatic locks.

    The blower motor stopped working in the hottest months of 2010 periodically (I am in the Chicago area), though I find that if I switch the recirculate button on and off once or twice, it will eventually come back on. I cannot take the blower motor in for repair since it is intermittent. I also find that if I never turn the blower off, the problem takes place far less frequently.
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  • I’m pissed off!
    I have a 2005 Prius and have had door lock failures and now blower out at 60K miles. Same dollar quotes as the above. I also have a Toyota Sequioa that has had 2 back gate locks replaced. I am doing the 3rd one myself and using a metal replacement instead of the Toyota part that is cheap plastic with poor design. There isn't even a way to open the tailgate other than the handle!

    Where is the face with a gun next to it?
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  • I’m frustrated
    Yes, I own a 2007 prius and have had major problems with the blower motor and computer screen. When I took it to the dealer, they told me it was my fault because there was too much stuff in the glove box! What a crock! I have written to Toyota and received no response. Of course, the car is no longer under warranty. Total cost to replace both = $2000.00. Ugh, never again!
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  • I am having door lock problems in my 2010 prius also. The same issue..The driver’s door has to be manually locked. Then I can use the fob. To get back in though, I have to open passenger door, reach over and manually unlock drivers door. I had a 2005 Prius before this one with no issues at all. A pushy sales man and my sleep deprived state landed me this car. Over a year ago I went home with this car still resent the whole sale experience and now this.
    Parts guy said about 500 to fix. Funny he hadn’t heard of this happening with this Prius but he knew the cost off the top of his head. I just don’t trust them now. So sad..I love rooting for my green prius.
    • I have a 2006 Prius. The same thing happened to my driver's door lock. It was annoying. I think the Toyota dealership wanted over $500 to fix. We ask our local mechanic that works on our other cars what he would charge to fix it. He fixed it for alittle less that $400. Still expensive but not as bad. I think he said it was the actuator in the door. That's been a year ago and it's worked fine since.
      I love my prius. I had the first generation (2002) prius. I am hoping to buy one more before I retire. I still think Toyota is a good car.
    • Seems unfair that Toyota prices these parts so dearly when so many are having problems with them -- obviously the supplier is at fault here, and Toyota should step up and handle this issue. I have NEVER heard of any other vehicle having this problem, have you? I can only imagine that this issue was corrected on later models but the 2006 Prius owners are stuck with this financial burden to correct Toyota's own problem. Not only that, but this lowers the trade-in value. Thanks, Toyota!
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  • The problem was not corrected with the 2006. :(
    I own a 2010 and am having this problem. Apparently with the acutator(see my post above. I had a 2005 before this and never had a single issue with anything. They are making a lot of money replacing these I guess.
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  • Hi there,

    I own a Toyota Prius 2007, and my air conditioner does the weirdest thing when I am on the highway. Well, first of all I have to continually drive, even in the city with the air fan blowing at Hi speed on the lowest degree. And even then the air isn't blowing as cold as it should. I know this obviously because I used to only have to have the air on at about medium for the temperature to be comfortable. But If I get on the highway and drive pass 70 MPH, the air completely will shut off and I have to roll down the windows. I live in South Texas and the temperature outside is hitting the low 90's with 100% humidity. Does anybody have any suggestions or ideas on why this could possibly be happening? I would just like to get some feedback before I go and give the Toyota dealership another $1000 dollars. My mileage is about 110,000 and I constantly keep up with regular scheduled maintenance. Thanks- Albert in Texas albertisin@gmail.com
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  • Hi, Albert --
    I'm beginning to wonder if there is actually some type of software issue with the Prius a/c system. Mine fails when it gets extremely warm, like the 90s we now have in Florida, and we could always tells it was headed for failure due to reduced airflow. A workmate said he had issues with another type of car where the computer basically got "stuck" and refused to turn on the a/c because it thought it was extremely cold outside, when just the opposite was true. Just curious, why are you paying your Toyota dealership $1000 for repairs?
    Sally
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  • Albert,

    Read my replies up above. I have had more compliments for a work around to the a/c blower issue. While I can not tell you what is going on with your particular vehicle without seeing it, the tricks above have worked for me. I am at 92000 miles since July of 2009 when I bought the car new. Here is the number one thing to do if your fan blower motor is not working. First, turn down the radio and listen to your car. You will more than likely be able to hear a slight hum coming from the blower vents or the area just behind the glove compartment. This noise is your fan motor running, but not spinning. I disagree that it is a software issue, an electrical short or any of the other things I have seen people type on here. I won't say these are totally impossible, but give my thoughts a try. If you can here the hum, you know the motor is working, but the fan is just not spinning. Follow the techniques above about whacking the dash, or removing the cabin air filter and manually spinning the fan. If you choose to give the fan a spin manually, just make sure you watch your fingers. It is a plastic fan, so you probably wont loose a finger, but when it kicks on it scares the hell out of you. Another method I used is the drunk bump method. If the fan is not working, I intentionally hit the rumble strips on the side of the highway. Typically fixes itself within 1/10th of a mile, but has taken up to a mile to kick on. Let me know if this works for you. Like I say, I do about 1000 miles a week and the blower motor is an issue at least once every 2 weeks. The high heat and humidity worsen the situation.
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  • Bill,
    We've tried spinning the fan and whacking the dash. Once in a very long while, the dash whack works, but usually not. Sometimes we intentionally pop over speed bumps quickly to jar it, but that rarely works either -- it's very hit or miss. If these things work for you, consider yourself most fortunate!
    Sally
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  • Just wanted to say it is getting hot here in the St. Louis area and the whack the dash, below the dash, spin the fan is not going so well anymore. Not saying it doesn't work, just getting less effective with the high humidity and temps. Well I ordered a new fan today, about $130 including shipping. I decided to see how hard this was going to be to install so I took the current fan out, brought it in the house and showed it to my wife like it was some kind of prize. Tapped it on the garage floor, and put it back in the car, hooking it all up. Turned the car on and it was like a jet engine compared to how well it had been working. I think I have bought enough time with the old fan, as I get ready to cross the 100,000 mark. After I install the new fan, I will keep you informed as to how long I go without a problem. I knew this day would come eventually as I saw all my techniques as a way to buy some time.
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  • Bill,
    I will be interested to hear how the new fan install goes. How hard was it too take the old one out and how much time did it take. My 05 Prius has 111K on it and had the entire AC system rebuilt last year while under the 100,000 warranty.

    It's just too weird that the AC stops working when the temperature outside gets above 95 degrees. After the car cools down and about 10 minutes on the road, the AC kicks on just fine and blows ice cold air. It is equally weird that if I go into the store and come back out in the same temperature or hotter, the AC kicks right on if the engine is still cold.

    My other suspicion is that a relay in the engine compartment might be going bad; not being an electrician however this is hard to test.

    Keep us posted and thanks for sharing your experience!
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  • I did about 250 miles today and the a/c is working great. Still have the old fan in there and am now considering whether or not to put the new fan in when I receive it, or wait until the fan gives me trouble again. For $130 it is nice insurance to have it sitting on the shelf in the basement and not need to wait for it to arrive or pay dealer sky high prices. As for the fan removal and reinstall, it is like anything else. The first time took some time, but I bet I can do the whole reinstall within 30 minutes max. The hardest part was figuring out what screws to remove and laying on the floor all done by flashlight since it was about 11pm.

    The first step is to remove the glove box. Open the glove box and squeeze the sides this will drop the glove box towards the floor. There is a plastic arm on the right side of the glove box. Pull that off, it will slide off of the plastic knob on the side of the box. You should now be able to completely remove the glove box. I put it in the back seat so it was not in the way. No you can see the cabin air filter, and the whole blower fan assembly. You do not need to remove any screws that you can visibly see at this point.

    On the 2009 Prius there is a black cover that goes from the floor board to the bottom of the glove compartment area. Pull from the bottom, and it should pop that cover off. Put in back seat.

    There is a little metal box, looks like a hard drive. I think it was called the transmission control module. 2 bolts hold it in place, and 1 screw at the back. I removed all 3 but figured out I probably could have just removed the 2 bolts and given a little tug and it would be free. There is a wire connected to it, but I had enough room to swing it out of the way towards the passenger side door.

    Now you just see the white bottom of the blower assembly. I read online that there was 3 screws. There were actually 5. Once removed with a phillips screwdriver, the bottom cover will come off. To give you a little slack, pull the clip off the back left hand side. There is a wire there that was in my way.

    Now you can see the blower motor and fan from the bottom. You will need a star screwdriver to remove these 3 screws. The fan will be in your hand. Disconnect the wire. Hopefully you are familiar with automotive elctrical connectors. Squeeze the tab and pull the connector loose.

    In the event my fan goes downhill again, I will video the process and upload to youtube. My biggest fear is always breaking something or not remembering how to put it back together. I give this a difficulty of a 4 on a scale of 1-10.

    It sure was nice having the fan blow like when it was new
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  • Bill,

    I was able to remove my blower motor assembly and inspect the motor brushes inside. There did appear to be significant motor wear from the sign's of wear on the copper internal wheel as well as the internal magnets and metal dust on the unit.

    One question I did have in regards to your inspection, is that when you spin the fan wheel, does it spin freely or does it stop quickly? My motor will get about one or two rotations before stopping and after cleaning the internal parts did appear to spin a little more freely.

    It does make sense that if the unit were binding and then you add heat on top of that, the unit might not spin until it cools down or the is jarred.

    Thanks again Bill.
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  • Well I finally decided enough was enough and installed the new fan. That was about 3 weeks ago and I have not had to hit rumble strips or smack the dash since. I am sure I will again in the next couple of years but for now, the new fan has been working great. I bought my fan from www.ToyotaPartsCheap.com and it cost me $127.82 including the shipping. I unfortunately installed it late at night and didn't remember to video the process, but if anyone needs guidance, just reply to the post and I will help you as much as I can.
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  • Hi, Bill --
    THANKS for sharing how inexpensive the fan actually is -- I couldn't handle the $800-1200 Toyota price for this plus it just made me mad. Had my mechanic get both the fan and cabin air filter and he replaced them when I took the car in for an oil change. Labor charge was less than an hour and I finally have A/C after a long, long sweaty summer in FL.

    Now if we could just find the door lock assemblies on sale.....

    Thanks again,
    Sally
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  • Yup - repeated door lock (actuator) failures. Replaced the driver side lock actuator at about 47K miles under warranty, and the back doors were acting up at that time, but since I sit in the front, I didn't pay much attention. Now at 90K miles driver side actuator dead again, and the two back doors totally shot. Cost to fix is over $1,500.

    Toyota definitely has a design problem, and while I've not called them yet, I can imagine what they'll likely say. The dealers are towing the Toyota line by saying "we never see this" (we can imagine why - they get $200+ in labor for replacing each actuator). It would be nice if Toyota stepped up to the plate and made this repair at least reasonable (cost of an actuator is probably less than $10 and labor to do this is probably 1 hour, so figure $100 - $125 total cost (gotta pay the mechanic) -- and we're all being told $500? This simply isn't right.

    I think the agreed to replace the blowers as part of a recall, so now how about the lock actuators?

    Peter
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  • I work for Toyota and just wanted to say that when they had the Prius Redesign in 2010 they worked on all the issue's related to this blog and to this day they have not had the problems the previous model had ( Especially the 2005-2006 ) Models. I am a Salesman and wish I could help everyone on this blog as I do my own customers. My motto is if I Take Care of My Customer's They Will Take Care of Me!!! This has served me well in the car business and brought customers to me from as far as 4 State's away. Remember just any Salesman wont do!! Find a honest, trustworthy, hard working Salesman that is established at the Company. They will take care of you!! I even have my customers call my cell to set up there service appointments or anything else needed. America has got to into the Technological world and we need salesman with people skills! ( which are hard to find) Everything is still about relationships between two people. Just they way I feel about the situation. I hope everyone on here gets there problem resolved and I wish I was able to help everyone. Thank You
    • I had a 2005 Prius and never had any problems at all. I was so proud of that car. My 2010 model, has the door locking issues which are so frustrating. The seat air filled cushion blew up (it sounded like) no I am not large, and no I was not using it over and over like a kid. The air does not work well at all; my kids never like riding in my car because it is so hot. The Norman, OK dealership is so shady/creepy, Such a typical ‘car sales’ set up.
      I was really pressured to buy the car even in white which I just don’t really like ...white - oh and was charged extra. They made it sound like it would be a while before I could get another and couldn’t get the sunroof for months. Not true. I was sleep deprived and ultimately my fault. I fell right into the trap and should have been prepared. The whole scenerio was just so typical car sales-y. So that all adds to the dismay of the issues I have had with this car. I will try the N side next time. I hear they don’t work from commission and I did talk to one nice salesman there that was helpful even though I already bought the car elsewhere. I really feel like Toyota will give you somewhat of a lemon and not admit it though. And as much as this earthy girl likes driving a Prius, I might have to go with another line’s hybrid when I can’t trust a dealer will compensate for obvious defects. I would like to think some car sales people are good people too, not bound by evil / lying corportations. Thanks for letting me vent poor salesman venting target person. :-)
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  • I been having the same issues.

    The A/C will not turn on upon starting the car. It seems to "clear itself up" after a day or two.

    The first time, about two years ago, it stopped working so I made an appt with the dealer to have it fixed. By the time the appt came around, the A/C was working again so I cancelled the appt

    About a month ago, it would not turn on after work, just when the temperatures started rising again in Orlando. The next morning, it was fine.

    Then today, at lunchtime, it would not turn on again after lunch.

    I'm not sure what to do, but it is annoying, especially in FL heat and rain.
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  • Replacing our fan behind/under the glove box did the trick for us. Our mechanic ordered the unit for us and installed it during a regular service visit for an oil change. Highly recommend this fix!
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  • I have Prius from 2008 and all of my door locks have failed. They want $400 to replace this. Per door. This is unfair. We will all let others know issue with Prius and give a maximum publicity. To do this I have opened a FB page. Please write your complaints here in FB page against poor service of Tyota...

    http://www.facebook.com/PoorServiceOf...
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  • I’m mad and frustrated
    We've had 4 new fans put in our 2005 Prius, starting in 2007 at about 40K miles and continuing today, we now need a 5th. We also have two door locks that do not work which the dealer is quoting $450 each to replace.

    I've begun to suspect that there is nothing wrong with either the fans or the locks, but more likely the electrical system. Anyone have a good Prius diagnostician in the Austin or San Antonio area?

    As things stand now this thing is a lemon.
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  • I raised the same point about the electrical system with my dealer rep, who said I was probably right. Unfortunately, the dealers won't help out unless there is a recall.

    Has anyone also experienced problems with the dash display not illuminating in cold weather? This is apparently related to a faulty circuit board which was redesigned in the newer models, yet we are stuck with paying for replacements ourselves.

    Thanks, Toyota.
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  • Yes, my driver door lpck no longer responds to the remote. Very frustrating, especially when alone at night or with hands full. Also, my a/c: the blower works, but the air turns hot and the indicator light then flash on and off. I turn off the a/c, wait then turn it back on. I never know if cool air will resume or not. I no longer transport my little niece due to the car getting so hot. Any idears would be very welcome
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  • I’m frustrated and exploited
    Forgot to mention on the above comment that a few years ago the Runnemede, NJ Toyota certified hybrid mechanic put a charger on my battery (still wondering why), then forgot to remove it. After driving for a week, my engine light came on in the middle of nowhere during a rain storm at night. I then found the charger still connected! I called my Toyota dealer's service dept, but they were closed. The dealer said to try to drive it in, so I took a chance and limped there (40 miles). They said there would be no problem as the battery could not affect anything. However. the next 3 months proved differently. Toyota continuously denied any relatioonship to the battery snafoo and the 7 problems that cropped up. They made me pay every time, to the tume of over $4,000. Some of the bigger issues were replacing the transmission sensor, replacing the water pump, at over $1200 & over $800. Once the car wouldn't even start when I tried to pick it up from the service dept! They said it was fixed and something must have happened after they parked it in the lot. Scarey answer. I never knew if my car would start. Finally the dealership said they would replace the small battery, and I was to never come to them with any more problems. They had milked all the money they could from me, so showed me the door. My salesman told me that he had nothing to do with ther service side of the house. To add insult to injury, they still send me e-mails asking me to come back & reinstate them as my service provider ( no restitution, just more money out of my pocket). Talk about nerve.
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  • Had same problem with AC. Had to replace blower motor 3 TIMES!!!. I would NEVER buy a toyota again.....and I let everyone know it..... I still owe over 9000 on this prius, and I bet it won't last out the life of the loan. If it doesn't, Toyota can come and pick up this hunk of junk!!!
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  • 1
    Dee, I would certainly document all those issues and have an attorney send a certified letter to Toyota Corporate offices...most attorneys will write letters for small fees and you should get some action at the corporate level. Hopefully there is still some moral code at Toyota somewhere, as we all know it's not happening at the dealer level.

    Janet, I've had my blower motor replaced 3 times as well, but I still love my Prius! Knowing that my mechanic will replace my blower motor for cheap makes it easier to live with, and since my car is paid off it makes it more bearable financially to pay for maintenance. Always going to have that expense, and I've learned to live with the door lock issues but really think Toyota should do a recall on them. Not sure how many complaints it would take but I think it would be worth it!
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  • 2
    For those of you iterested in a no cost fix for the Prius door locks, please read on because I fixed my driver's side door lock for $10 with a little bit of labor. You have to gain access to the door lock actuator and remove it from the car. You then take apart the actuator by removing about 6 screws and prying apart the plastic case, very carefully. Pay very close attehtion to the arrangement of the plastic parts inside the actuator or better yet take a picture. I had a little bit or trouble in the re-assembly process. Anyway remove the small hobby motor. Therr are two tabs on the back of the motor (where the wires are attached). Very carefully pry these tabs up and be carefull not to break them. Remove the worm gear on the front part of the motor. This just pulls off. Then pull of the back of the motor with the wire connections. You will now see the problem with the motor. It is what is called carbon scoring that is caused by microscopic arcing when the motor is running. Anyway, take some fine grit sand paper and very carefully sand both the rotor brushes (the part that turns) and the brushes that are located inside the case. Then just re-asembly the motor, actuator and re-install. It did this to my door actuator and it fixed it without any more problems.

    I hope this helps some of you!
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  • Thank YOU Phillip! I hope to get mine fixed soon with your information. The passenger side has quit working in the past few weeks too. So since I have lost the key part and only use the fob, I now have to enter through my back doors and reach to unlock the front-such a pain. THANKS!
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  • Should have posted this a while back. My husband did what Phillip posted above to correct the locks. IT WORKED. All that time I was having to enter my car from other doors, finally had to enter throught the hatch back. Then for about $10 and maybe an hour or two, my husband fixed it. The dealer wanted to charge about 500 to fix. Thanks again Phillip!
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  • I have had a 1993 Camry, a 1995 Celica, a 2000 Rav 4, a 2001 Prius, a 2003 Camry and a 2009 Camry and every single one has had door lock issues. After the warranty is expired, one or in several cases two or three door locks just stop being automatic door locks, and every time I try to get in the the car, I have to reach through or across to manually open the lock. I find it hard to believe its just a fluke that all seven cars have the same problem. This is obviously a long ongoing problem that needs to be corrected once and for all. And with the A/C intermittently working, I am having that issue right now with my 2009 Camry. I just received a postcard in the mail stating that there is a class action lawsuit for electronic throttle control systems being defective. Toyota keeps denying there is any problem. I think we do need a class action lawsuit for these issues.
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  • 1
    The Toyota Door Locks and the problem with the Blower fan or computer shutting down a/c and heat as well as the Headlights going out should be class action lawsuits. Some of you Pruis and Toyota obtain a large law firm and hold Toyota accountable for these malfunctuions. Of course they all happen just after the warranty is out.. Such a hassle Toyota gives us over the Headlights going out which is an electrical problem and has klled people.. They want to chARGE YOU $450.00 for replacing these headlights when it is a mal functiion of the electrical system. People have replaced them a their own expense, as our Grandaughter has only to have them go out shortly thereafter... such a mess Toyota has made with their cars especially their 05-07 PRUIS.... i ENCOURAGE ALL YOU TOYOTA OWNERS TO HIRE A LARGE LAWFIRM WITH A GOOD TRACK RECORD AND JOIN TOGETHER TO GET jUSTICE FOR YOUR TROUBLE AND INCONVENIENCE AND HOLD THEM ACCOUNTABLE TO REPAIR YOUR AUTOS AND KEEP YOU COOL AND SAFE !! gOD bLESS YOU tOYOTA OWNERS. mAMAW
    • 2010 too. Just wanted to add again. I had no problems with my 2006 Toyota, It was my 2010 model that gave me all the same issues. I was lucky with the first, but the later models apparently still have the same issues. I haven’t dealt with the headlights yet, (crossing my fingers I won’t) but all the others now. I wish we could hold them accountable. I wish they wanted to hold their name’s image high.
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  • 1
    I realize this is an old thread, however the issue is current for my '08 Prius...

    Down here in Houston, TX and I also have had problems with both the a/c and door locks.

    My a/c fan blower has given me problems since 2011. It started with a leak in a hose that dripped ice cold water on my driving foot while accelerating. They told me it was the a/c drain hose that had a clog which caused it to back up, thus causing the cold water to drip...

    Less than a month after this problem was fixed, the a/c fan started going out. The dealership told me it was probably shorted out by the backed up water in the clogged hose. To this day, I have not had the a/c fan motor replaced. It works perfectly most days of the month, occasionally cutting out during the hotter months of the year. When it cuts out, there's a "sweet spot" that I found below the dashboard that when hit with enough force (not enough to break anything, but enough...), the a/c kicks back on. This has also allowed me to continue putting off taking it in to the dealership for repair/replace and delaying the day that I have to shell out the money.

    Also, the auto locks on my doors are going out one-by-one. It started with my front driver side door. Then, after about 8 months or so, the rear passenger door went out. I have not yet sought to have this issue fixed and have been living with both of these locks not working for over a year... I'm single and rarely carry passengers, so it's mostly just an annoyance to have to use the key to physically unlock the driver door. However, as of yesterday, my rear driver side door is now affected. With three doors down and one to go, I'm certainly looking to get this fixed sooner rather than later.

    I love everything about the Prius (except these issues, of course), but I'm considering my next car may be something else... Maybe the Leaf. My irritation threshold is nearing capacity.
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  • I just posted this site along with my comments to the FaceBook site I bought my Toyota from. I suggest others do the same-at least. This is so frustrating from a $30,000+ car. We really need to sing our tune loudly. It is so wrong.
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  • I’m happy
    READ BILL CRUMICH POST (below) ABOUT HOW TO DEAL WITH FAN...I've inserted it here:

    As with everyone else, I have had the same problem with the blower fan. Before you take the car in and pay some big bucks, lean over and hit the top of the glove box. 9 times out of 10, this will kick the fan on. If you listen very closely, you can hear the fan motor is running. Therefore I do not think it is an electrical issue. I think I am going to buy a new aftermarket fan, since Toyota did not make a very good OE part, what do I have to lose. My guess is that over time the original fan is getting mildew on it, or dirt and causing the poor performance.

    If after whacking the dash, the fan still does not come on, open the glove compartment. You will need to squeeze the sides of the glove compartment and the door will drop towards the floor. You will need to remove the hinge on the right hand side. Easily pops off. You are now to the cabin air filter. It will slide out. Inside there is the fan assembly. Turn off the a/c and give the fan a spin with a ruler, a pen, or if you are brave, use your fingers. Just make sure the car is off and/or the blower fan is completely in the off position. After spinning the fan, turn the a/c back on. A little bit of a pain, but on a 90 degree plus day, it will be a lifesaver.
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  • Yes, my blower motor quit at 90k. The dealer quoted $1400. So I checked on line, found aftermarket part for 69$, it took 45 min. To change, but the after market part only lasted 6 months, replaced again with genuine Toyota part, this time it took 20 min. To replace. Going good for over a year now. ($1400? What was that about?)
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