incorrect charts

Tell me please
Why 1H candles on nyse close at 10-30 \ 11-30 \ 12-30? In exchange terminals candles close at 10-00 \ 11-00 \ 12-00... Schedules differ from market quotations for 1H and 4h time intervals.
I paid for a subscription $ 20, and there pointed out that the data will be the same as on the stock exchange nyse.
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