Support Chinese Character and iPhone Better

  • Idea
  • Updated 7 years ago
  • Planned
This is a great application, but a couple suggestions:
1) It seems the web application dose not support Chinese Characters, the message I received was full of "????????"
2) It would be great if you could create a "1 click" function to save all text conversation (i.e. chat history) with a particular contact rather same the message one by one......
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Posted 7 years ago

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Paul Stringer, Official Rep

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Was the problem with Chinese characters related too Sending SMS from the site?

We plan to add a 1 tap archive conversation button to the iPhone app, this should be available as an update in the next couple of weeks hopefully.
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Great news on the iPhone application, thank you Paul.

Yes, I tried to send message in Chinese from the site, it was showing on the website ok, but showing as "???????" on the mobile.
It would be great if you could investigate this please.
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Paul Stringer, Official Rep

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I've had a look at this. There are several different ways to encode an SMS when it's sent. Currently we only send in the standard encoding which supports only roman characters. We will add support for further encodings which will give support for amongst other character sets Chinese. Thanks for bringing this to our attention.
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Brilliant, thank you Paul! Please let us know when ready.
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Hi Paul, I was wondering if you have any update on adding further encodings to support Chinese characters please? If this not going to cause you too much trouble, it would be great to have them added.

Much appreciated!
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Paul Stringer, Official Rep

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I don't have a timescale for when this might be fixed. Just to warn you it may be a little while yet before it's added but we'll do our best.