I’m frustrated and angry

text stopped being saved

i have been an avid users for years with no problems, my phone crashed got a new phone, downloade the app was getting my messages, then nov 25th was the last time my message got saved automatically. I don't know what happened now I have to forward all my messages to the site.How do I resolve this.. I have a droid incredible 2 on verizon network live in the US
1 person has
this problem