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How do I configure my Carousel Player to listen to the Carousel Server?

How do I configure my Carousel Player to listen to the Carousel Server?
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  • Pete (Frequent Flier) August 10, 2008 08:33
    When you double click on the ‘Carousel Display Engine’ icon locally on your Carousel machine you will see the 'Loading Carousel' splash screen appear. Before the Configuration button counts down to 0, click it. This will load the display engine configuration form. The first field, 'Server Settings', is where you can type the address of the Carousel Server. If it is the local machine, such as with a Carousel Server or when a Carousel Solo is acting in stand-alone mode, then “localhost” will be the appropriate setting. If your display engine is receiving data from a remote Carousel server, then you may type the IP address or network name of that server. To check the connection, type the server’s address and then click the button to the right of the field. If the connection was successful, you will see ‘OK’ to the right. If not, ‘FAILED’ will appear and you will need to examine your network connections. Once you have entered an address for your server and verified its connection, you will see a list of channels that this display engine can address. Choose the desired channel from the list and select ‘save’.

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  • Ok we have a channel playing on an installed 220 player but want to change it.
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  • Hi Patrizia,

    If you're looking to switch the channel that a 220 is playing, you can enter the configuration screen as Pete describes above, then click on the "Channel" drop down list. You should see a list of all of the channels that configured on your system inside that list. Now you can choose the channel you'd like to have displayed. Once you've selected the new channel, click the "Save" button on the screen, and the DisplayEngine will load the new channel.

    Fore reference, in Pete's screenshot above, the currently selected channel is named "New Channel."

    Does this help?

    -John
    • Yes this helps. but im in my office and the player I want to channel change is one mile away...r u saying that i just type the IP address in of the player that I want to change the channel on and it will remotely do it? i will try again but I got the failed red x the first time. Thanks! Just tried again and it says" Channel failed to connect to server-it is a valid server, x connect to server, x download data from server, x download bulletin info - server time and version.
    • The IP address field on the player configuration screen is used to inform the player that you're currently working on where it should pull its data from... So this field should be set to the address of the main Carousel server, not any of your players. All of the players in your system should be pointing to the same Carousel server, so the IP address needs to be set to the same value on all your players.

      To change the settings for a particular player, you need to physically be at that player. So, if you need to change the settings for the player that's a mile away, you'll need to visit that player. You can't change the settings for one player using the screen on a different player.

      That being said, several of our customers get around the remote access issue by using VNC to access the desktop of all of the players on their network from their own computer. VNC is pre-installed on all of the players, with a default password of "trms". You could attempt to connect to your remote player's IP address using a VNC client program, and change the settings that way. This technique, however, requires that your network be set up to handle it, so you may need to discuss it with your network administrator to make sure that it'll work.

      I hope this clears it up a bit. :-)

      -John
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