International Calls

  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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Hello,

Today i just received new TruSIM with US Number, I just activated it..... now when i call to US Numbers it work fine, but when i dial international number, as i am in Country: Pakistan... I hear system message that: Number is Incorrect, please Recheck and Dial Again....

and when i try to call to my trusim from local network in Pakistan, My Voice Mail Box Record a message instead ringing on phone.....

Could you please guide me further ???
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Awais Ch

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Posted 4 years ago

  • 2
Photo of Awais ChAC

Awais Ch

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Hey,

My Problem is Solved now, Actually Tru SIM is working with 2 networks in Pakistan.... the 1st: Mobilink Pakistan and 2nd Zong[PakTel] Pakistan....

When I was on Mobilink Network, It won't let me make any call to any other country then US , and When I manually switched to Zong Network, It let me make call anywhere and i can even receive callls from my local numbers....

Mobilink is not supporting any incoming call to my Tru SIM....

So, I prefer ZONG Network for Tru SIM to work perfectly..... and also I want to give an suggestion, if TruPhone contract with Telenor, Pakistan that would be great as Telenor Pakistan give coverage all over Pakistan instead of other networks..

-Awais
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steffparry

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Hello Awais,

Apologies for the late reply. I'm glad that your issue is now resolved. For information, Tru uses the following networks in Pakistan, in order of preference: Zong (Paktel), Ufone, Mobilink. The best experience will definitely be had on Zong (Paktel).

Thanks for the Telenor suggestion. Tru is constantly making agreements with roaming partners and reviewing the available service. I will pass this on.

If you have any further questions or queries, please do not hesitate to contact us.
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Awais Ch

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Thank you very much sir, my issue is resolved and thanks for forwarding my suggestion of telenor to your team :-))

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