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I’m frustrated

Pictures will not Upload

I've tried to upload photos as a test to my capsule from your app for Andorid (Samsung S3 - Sprint) and Instagram (Samsung Galazy tab - wifi) with the hashtag I've been assigned and neither picture has uploaded. Now, did see the warning for 10 minutes lapse in time but ALL DAY!!! I'm not sure if it's something I'm doing or not doing or the sites/apps but if it continues to be an issue I'm not quite sure I will utilize this service. Help.
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