How do I contact twitter directly?

  • Question
  • Updated 3 months ago
I am trying to contact twitter for answer to a question, I can't see how to submit a new service request on their support site?
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Sundaytwist

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  • annoyed

Posted 6 years ago

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Chris Thomson

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You can contact Twitter support directly by opening a ticket at http://help.twitter.com/requests/new.
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Barbara Higgins

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I am no longer able to see anyones reply marks on anyones twitter page! I can only see the tweet of the user of that twitter page, but I can't see anyone's replys and I was able to earlier today now nothing! Is twitter having problems and will this be restored soon!
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R Addison

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My retweets and normal scroll procedures are not"there"? How come a service, once was great for humanity is sliced by"plutocracy"? expansion to photo's makes too much use space UN-less each person reduces and then goes on...but that is frozen as well...I used to compliment people who tweeted... today's usages were empty!

peawArrior
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Johnny Cash

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Hi my account has been suspended and every time I put in the two word code it keeps saying I'm putting the wrong words on please help
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elaine ting

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can we get the scammer and cheater if they use the twitter to cheat
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David Richards

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Your unlock account procedure doesn't take into account that people may not have a phone with text capabilities.  btw - I am not automated!
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Sundaytwist

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I have tried that and when I click that, I just get the option of home or check your existing requests, no way to submit a new request.
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narrathon

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Same issue, you can check existing request, but there doesn' t seem to be any button or link to start a new one.
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Chris Thomson

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Once you click that link, you may need to click it again. Twitter does some magic in the background to share your username with their help desk provider. In that process, they sometimes forget which page you were requesting. Try clicking the link once, and then again if you don't get to the new ticket page.

http://help.twitter.com/requests/new
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Zaheerah 4!27

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Someone has snapshot my pic n posted on their pg without my consent slandering me! what legally actions can I take
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Chris, you are being deliberately unhelpful by attempting to sound clever, wasting the askers time. you are only exasperating the problem. Please "READ" the question, "How do I contact twitter directly?"
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Angela J. Shirley

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Vanillaman, unfortunately Twitter does not allow us to contact them directly. We have to use the online forms on the site that Chris Thomson's link takes us to.
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mohamed ibrahim

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i can not fill in the form to get back my suspended account what shall i do
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mohamed ibrahim

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can someone help pls
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Guy Smith

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I`am to the point of closing my account, I have not been able to view follow/followers for over two weeks, and have had NO! response from twitter, and am about done with the wait, why no customer support?
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Renee PrejeanMotanky

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I have the same problem. Why is it so difficult to contact Twitter and/or to get support?
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Owen Jones

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I have the same problem nowe in 2013
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For Christ sake. Telling everyone that you have the same problem is NOT helping anyone. In fact it is bloody infuriating. By not offering a logical solution you are only doing exactly what Twitter is doing in the first place, which has prompted the askers question. Grrrr!
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Mia Mardis

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Hi how do I delete either just my pictures or the whole page on twitter because my ex has put up nude pictures of me and I am so tired of people I don't know from around the world texting ,calling , and kiking me ? Im so hurt I can carely sleep I stay up all night and cry.. PLEASE HELP ME SOMEONE PLEASE !
This is the page
:(
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MeNFellas .

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Try To delete the account and create a new one
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Martin Grundy

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Chris Thomson gave good advice - at least it worked for me. You follow his link and get to the page where you should be able to raise a new request - but it has no fields on it. Then you click the browser [Back] button to return to Chris' link and click it again. This time, when you arrive at the "new request" page, the input fields are present and you can raise a new request. Thanks, Chris.
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Sundaytwist

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Thanks all :)
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pasache

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It seems to me like everyone is dancing around the question which is: How do I contact twitter directly? Keywords being contact and directly. Subject being twitter. All answers thus far have involved some form of religion in terms of having faith that twitter will receive your request or that it will work at all. I am old school. Contact directly to me means that I need a phone number to speak to a live person. (note the absence of quotations denoting a real live person not an automated simulation of one). So that being said can anyone help me? How does this make me feel? Frustrated. What else?
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Daniel Heggi

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I am new to Twitter, and quite frankly it is an absolute joke that I have go outside of Twitter just to find out how to email a help request. At so many other websites you simply click on "Help" or "Support", follow the clear prompts, and send your help request message. I wasted a lot of time trying to figure out how to do this within Twitter, and I was NOT successful. How can they be so obviously dropping the ball on such a crucial issue? It makes Twitter look really bad. My opinion of Twitter is in the toilet.
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Prinyah Godiah ElBey

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Welcome to Twister Twitter of Confusion
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Prinyah Godiah ElBey

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twitter # (415) 222 9670 or support@twitter.zendesk.com or support@twitter.zendesk.com, I had posted a twitted with a direct one of twitter direct customer service name MReyes, that individual its wonderful... I cannot find the info but I was able to find this. sorry but I tried
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Jorie143

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Thank you for answering the question DIRECTLY so I can DIRECTLY contact twitter, Prinyah. The question itself has been avoided let alone the answer!
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Madeline Ist Verrückte

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Thank you so much so much so much
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KatGamer

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Pasache, you can't contact Twitter by phone. They would be fielding thousands of phone calls hourly by confused users who haven't even tried looking at the Known Issues page. You either start a ticket at the above link http://help.twitter.com/requests/new or use one of the violation of TOS links here: http://help.twitter.com/forums/26257/...

Or you can try sending an @reply to one of the Twitter team members: http://twitter.com/twitter/team

If you post a new thread here on Satisfaction with the issue you're having perhaps we could help you.
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Another time waster trying to sound clever. Pasache actually summed up it up well, and you go and respond by frustrating the issue further.
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Trish Parr

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"Or you can try sending an @reply to one of the Twitter team members: http://twitter.com/twitter/team" <= LINK NO LONGER WORKING
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KatGamer

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Pasache, you can't contact Twitter by phone. They would be fielding thousands of phone calls hourly by confused users who haven't even tried looking at the Known Issues page. You either start a ticket at the above link http://help.twitter.com/requests/new or use one of the violation of TOS links here: http://help.twitter.com/forums/26257/...

Or you can try sending an @reply to one of the Twitter team members: http://twitter.com/twitter/team

If you post a new thread here on Satisfaction with the issue you're having perhaps we could help you.
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Francesca Wade

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I cannot even create an account as they ask for a telephone number. Does anyone know how you can create an account without a phone number? there are millions of people all over the world who don't have cell phone, and even if they do that don't work internationally?
Like you I can find NO WAY of asking for help, especially as I cannot even open an account? AHHHHHH
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Craig Willson

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I feel your pain, I am trying to contact them as I would like to get an account reactivated that was deactivated by mistake. I have tried setting up a new one but I can't use the same email address as the one previous. Any Suggestions?
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Sundaytwist

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Hi Craig, unfortunately twitter have removed the reactivation feature of twitter, the only think I would suggest is to create a new email address and sign up to twitter again, seems once you deactivate the account, it is gone forever.
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Craig Willson

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That is exactly what I didn't want to hear, as it is a work email address there is no option to have another address. Do you know if they are looking at rectifying this in the near future?
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Sundaytwist

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Could you not create say a hotmail account or gmail account to get around this? I dont think they will change it but you never know.
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Craig Willson

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I have managed to sort it out by adding n alias address to my work account, but thanks for your help, you seem a bit of a legend with Twitter, you don't work for them do you?
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Sundaytwist

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Thats good that you have sorted it out, no, I don't work for them, I wish I did! I have just been using twitter over a year now :)
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TheRealLevi

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if you get hacked & they changed your password & email that was associated with your account , can you still get it back?
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Angela J. Shirley

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yes
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Nilton Edson

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Can you please help me get my account back??
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Ruby Willis-Powell

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I've had SMS twitter for a while now, but as of yesterday (December 6th, 2010) I've been having an issue; every time I send a tweet to 86444, I get a message back that reads "Sorry we?re busy right now. Please try again later. You haven?t been charged for this message."
I've tried deleting my SMS twitter and then re-installing it, but when I send the 'GO' message to start my verification, I instead get the annoying "Sorry we?re busy right now. Please try again later..." message again.

I've tried submitting a ticket to twitter but all I get is "There was an error preventing ticket submission. Please try again later."

I'm going mad, I swear. Does anybody know what to do?
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jessicaxjellyfish

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I think they have a new SMS twitter number. It's 40404 now.
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kingofazzholes

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None of your links helped. I don't have and will never have a Twitter or any other bull-$h1t (so-called) Social Media account. I refuse to sign up just to report the @$$-Clowns. There are far too many SICK- Twisted-Anal Retentive Reprobates on those type of sites and I don't want to know or hear from a single one of them. I don't know how some of them got my email address but, (Thanks to my Computer Guy and my I.P.) I now know how to report them to the Authorities and block their requests from ever getting through. Their emails are sent DIRECTLY to the Authorities so it's no longer my problem.
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lpowell.accountsonline

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When i type www.twitter.co.nz it automatically takes me to this person's twitter page http://twitter.com/Bruce_Clement/ . why is this, i do not know this person? URGENT HELP PLEASE
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Sundaytwist

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You need to go to www.twitter.com instead
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Nathan Arthur

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Mmadussaa

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I want to report an imposter account on twitter. Its about a famous Indian actor Sanaya Irani. IT IS NOT VERIFIED ACCOUNT.
Countless times she said on media, shes not on net or twitter. This account is fake.Plz verify this account or close it. Its not fair on that person that shes being abused cause shes NOT on net.
https://twitter.com/itsmesanaya Is an Imposter. Plz help.

Here is her verbal proof that she is NOT on twitter.
https://www.youtube.com/watch?v=eYoNa1...

Here is a link confirming shes not on twitter
http://www.india-forums.com/forum_pos...

Here are the chats on twitter confirming that shes NOT on twitter.

Plz review tweets on this https://twitter.com/TeamSarun

Fuzzy~ ‏@ffazilaa
@RajBaddhan I hope you dont mind me using your clip to let ppl know abt Sanaya's fake account!!! https://www.youtube.com/watch?v=eYoNa1... ...” @twitter
Retweeted by Raj Baddhan

Fau zi ‏@Fau8zi
@RajBaddhan I hope you dont mind me using your clip to let ppl know abt Sanaya's fake account!!! https://www.youtube.com/watch?v=eYoNa1... ...
Retweeted by Raj Baddhan

1. Fuzzy~ ‏@ffazilaa
@TheFuzeTeam #TIFs HELP #sanaya http://www.india-forums.com/forum_pos... ... close down @itsmesanaya #itsnotsanaya as confirmed by @TeamSarun @cupalwaysfull!!!
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24 hrs Fuzion Productions ‏@TheFuzeTeam
@ffazilaa @itsmesanaya @TeamSarun @cupalwaysfull Sanaya said a million times that she is NOT in any social networking website. Thank you.
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1. TeamSarun ‏@TeamSarun
@itsmesanaya lol so u blocked us!!??? That wont stop us from spreading the word
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2. Mar 8Fuzzy~ ‏@ffazilaa
@TeamSarun @itsmesanaya they blocked me too @DeepaliFC
Expand
3. Mar 8DeepaliPansareFC ‏@DeepaliFC
@ffazilaa @TeamSarun @itsmesanaya Immature. =l
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4. Mar 8TeamSarun ‏@TeamSarun
@DeepaliFC @ffazilaa @itsmesanaya yeah!!
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5. Mar 8Fuzzy~ ‏@ffazilaa
@TeamSarun @deepalifc @itsmesanaya #sanya has to come on SBS n clear it out that she's NOT ON TWITTER
Expand
19 hrsDeepaliPansareFC ‏@DeepaliFC
@ffazilaa @TeamSarun @itsmesanaya she has told in numerous interviews in she isnt. We shd contact twitter & ask they to remove the acc
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Tayler Smith

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I switched phones and since getting my first iPhone, I have forgotten my password and exact email address I used. I know my username but can't get any of their password reset links to work properly so now I'm stuck and I can't tweet... And this makes me sad
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Angela J. Shirley

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Tayler Smithi, go to http://support.twitter.com/ and the information you need will be listed there. Good Luck! Angela J. Shirley, My Blog About Twitter http://ajshirleblog.wordpress.com/
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I feel sorry for the asker of the question. It seems they were expecting help, but only found deluded time wasting idiots responding, offering no help whatsoever.
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Anum shah

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Hi. some people are reporting my twitter account on purpose and its keep saying my username & password is wrong so can you please fix it. My username is: a_zshah
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Angela J. Shirley

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Anum Shah, go to http://support.twitter.com/ and the information you need will be listed there. Good Luck! Angela J. Shirley, My Blog About Twitter http://ajshirleblog.wordpress.com/