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I’m Frustrated!!!

Why, oh, why can't I upload a header image?

I've used the exact recommended dimensions and used images well under the maximum file size. I've tried various kinds of images (jpg, png, etc.) and two different browsers.

The only thing that happens when I select a file to upload is a dialogue box opens that shows me my already-uploaded avatar file, along with "save" and "cancel" buttons. I'm a stubborn gal, so I've wasted an entire afternoon on this.

Help!!!!!! . . . . *please*
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