Twitter Customer Community

Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

Step 1: Sign Up
Step 2: Follow Categories

Twitter Known Issues

Find out what's wrong with Twitter: if you're experiencing problems using Twitter, please visit the Known Issues section of our Help Reso...

Conversations

Decrease in followers: suspended accounts removed from followers pages

Good news for people everywhere! A long awaited bug fix is going out this week: suspended accounts are being removed from everyone's "...

crystal, 6 years ago
Last reply: Sagor Bogra, 5 months ago

Announcement

Find people on Twitter: people search is back

Good news for people everywhere: Twitter has added user search again! Click the "Find People" link in the top navigation bar to import c...

crystal, 6 years ago
Last reply: Huda Mursal, 3 years ago

Announcement

Farewell to election.twitter.com

Hi everyone, Heads up: tomorrow we're taking http://election.twitter.com offline. You can find out more on the Status blog, here: ...

crystal, 6 years ago
Last reply: Muhamamd Baqir Ali, 5 years ago

Announcement

People Search is Disabled. Can't find my Friends!

From the Twitter Status Blog: We’ve had to disable person search; it was being abused in ways that were detrimental to the overall sta...

Emee, 6 years ago
Last reply: shezza_who, 5 years ago

Announcement

Twitter Known Issues

Find out what's wrong with Twitter: if you're experiencing problems using Twitter, please visit the Known Issues section of our Help Reso...

crystal, 6 years ago
Last reply: Angela Eaton, 5 years ago

Announcement

Support Tickets Currently Unavailable for Viewing

Just a quick heads up: Twitter Support has changed ticketing systems as of today. (More information about this is here: http://blog....

crystal, 6 years ago
Last reply: , 6 years ago

Announcement

Checking on old Support requests

Twitter Support has moved to Zendesk. You can check this out at: http://help.twitter.com In the meantime, if you have your old acc...

crystal, 6 years ago
Last reply: , 6 years ago

Announcement

Message from Twitter

We encourage users to help each other get the most out of Twitter. Often the community provides answers and solutions faster than we can respond directly.