Did the bookmarklet stop working?

  • Problem
  • Updated 2 years ago
  • Acknowledged
I just tried composing a post using it and:
1) it didn't capture all possible images/text. only one clipping was available
2) the one clipping available wasn't included when the post was published. The reference to the original website also wasn't included.
3) it posted immediately, even though I clicked on "Edit in Typepad..."

What gives?

Geysa

  • 114 Posts
  • 9 Likes
  • sad that my favorite feature seems to be acting up...

Posted 2 years ago

  • 1

Brianna, Official Rep

  • 464 Posts
  • 31 Likes
Geysa (long time no see!)

Which browser and browser version are you using? Does the same behavior happen if you use a different browser by any chance?

Geysa

  • 114 Posts
  • 9 Likes
Hey there, Brianna! Yep, I'm still blogging with TypePad! I was using Chrome on a Mac (Snow Leopard). I'll check out other browsers and let you know.

Melanie, Community Manager

  • 373 Posts
  • 12 Likes
Thanks Geysa (and hello!) :D Let us know what you find and we'll get it sorted out.

Geysa

  • 114 Posts
  • 9 Likes
Sorry it took so long for me to get back. I tested on FF today and it works perfectly - it allows me to log in, grabs the clipping, does the appropriate quote, etc, etc. But on Chrome the experience is completely busted. If I'm not already logged in, the log in flow doesn't work. And after I log in and refresh the browser and try again, then it doesn't capture the clipping.

Melanie, Community Manager

  • 373 Posts
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Thanks Geysa! We'll have Eng take a look and see what's going on in Chrome. To do that we'll go ahead and start a help ticket. Which TypePad URL are you using currently?

Melanie, Community Manager

  • 373 Posts
  • 12 Likes
Thank you!