How do I customize my 404 page?

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  • Updated 2 years ago
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How do I customize a 404 page? Right now if I go to a bogus url in my blog I just get a blank page, not even a 404. What I'd like is to serve a 404 and put some helpful links on it. Is this possible? I have a feeling I'm getting a few 404s because I converted this site from an old one hosted elsewhere and many of the URLs are different. Thanks!

Dave

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Posted 5 years ago

Shauna

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Hi Dave, you can't do custom 404 pages with Typepad. I asked this question via a Help Desk ticket a few months ago and got this response:


Because having a custom 404 page requires .htaccess, this is not something that can be done at this time. It is a fantastic idea, however, and something that we receive frequent requests for! Thanks for letting us know that it would be useful to you. We are always looking for ways to enhance TypePad for our users, so we will keep this in mind as a possible future feature for the system.

miz_ginevra

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we're thinking about implementing this, depending on how many folks want to see it. Thanks for letting us know!

Edward A. Rodriguez

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Hi miz_ginevra. Yes, this is a very important feature for me.

sbramfitt

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Echoing my interest in having custom 404 support

2dehands.be

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yes!

Dav Yaginuma

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Seriously, no custom 404, just a blank page? Not even a Fail Whale or a Moan Cone? Sheesh.

miz_ginevra

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what would a Moan Cone look like, I wonder?

Custom 404's is on our radar, just not happening too soon - if more people want it, we can reprioritize/escalate it...

tSoulcié

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Please do so, we really need 404 page, it's just unprofesionnal not to have one. I propose that everybody gets a default 404 error page (very simple with classic message) using current blog's template and that that page is replaced by a Page you'd add to your blog and called notfound.html, so you can customize the tex/messaget! What do you think?

Bishnu Timalsina

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I am evaluating TypePad. Please escalate the implementation. White screen death is no go here!

outsidesupply

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crazy not to 404 or 301. Please implement either, or, both...

Brianna, Official Rep

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Hi there! We have added this to our frequently-requested features list, and thank you for taking the time to let us know this is important to you. We appreciate TypePad members taking the time to let us know what they value and expect with a service they use. It's users like you who help us to make TypePad even better!

Cookie!, Champion

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Add me to the WANT! list please!

Hans Smellinckx

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when?

Shauna

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Any update on this one? :)

Frank Jensen

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I really think that a 404 error page should be an option in the future and that SixApart should make this a High Priority.

Best regards

Søgemaskineoptimering

Ellie K

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Still no 404 error page? It looks unprofessional, like an oversight, when an invalid URL for my blog isn't directed to a 404 error page. No one will say, "Oh, it isn't her fault, it's because of her publishing platform's limitations". They'll just think, "Sloppy site"!

This needs to be addressed soon. Please?

Sam Pratt

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Adding a 404 and 301 option would be a HUGE help. The latter is especially important for those of us moving sites from another service to Typepad, as search engines like Google take a while to eliminate the dead links from their database. The former makes a big difference in making a site feel professional.

Kymberlie, Official Rep

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Hi there,

Thanks for the suggestions for both 404s and 301s. We are always looking for ways to enhance TypePad for our users, so we will continue to keep these in mind as a possible future features for the system.

Please let us know if there is anything else we can do for you.

Thanks,
Kymberlie

xaximeh

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It is not possible to customize your 404 error page if your web host has not enabled this facility for your website. For example, at the time of this writing, if you host at free web hosts like Geocities or Tripod, you will not be able to customize your 404 Error Page. Commercial web hosts, on the other hand, usually provide this facility.

If your web host supports a way to customise your 404 file, you will usually find mention of it somewhere in their documentation (or advertisements). In fact, if they mention somewhere that you can customize a file named ".htaccess", it probably means that you can also customize your 404 File Not Found error page.

The .htaccess file is what Apache web servers use to allow you to fine-tune your web server configurations at a directory level. Other types of web servers handle the customization of 404 error pages differently. (A web server, in this context, is the software that runs on your web host's computer. It is the program that "serves" your web pages to your visitors.) This is just one of many answers I have picked up for the same question I had as I browsed the net to look for an Online computer tech support

Ricky Ribeiro

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Uh yeah, I would definitely like to have a customizable 404 page.

Colin Irwin

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301 is the big one for me. I was just looking at moving a client's website over to Typepad but if I can't 301 redirect it's a non-starter, I'm afraid.

Colleen, Typepad Community & Support

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Do you need to redirect TO the blog at TypePad? That would be set up with the current host.

Colin Irwin

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No, the idea is that I would reorganise their content into blog structure and migrate the URL. This means the domain name will be the same but the old URLs and new URLs won't match so you need to set up 301 redirects (usually in an .htaccess file) to stop dead links from occuring.

The fact you can't achieve this means it's unlikely people would want to migrate to Typepad from other blog platforms.

Colleen, Typepad Community & Support

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Thanks for clarifying. I think this is something that could be set up at the client's registrar to point specific URLs at the domain level to new posts on the blog. We can also do 301 redirects on a case by case basis for paying users but we prefer that it be done at the registrar if possible, since the domain for the site won't change but the host might. I'd definitely look into it with the client's registrar first. If it can't be done there, please reach out to us at support@typepad.com or via a help ticket and we can see what can be done.

Colin Irwin

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Are you saying this can be done via DNS? I'm pretty sure it can't as DNS works at the domain level and does not handle URLs.

mail4wk

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How absurd that this topic is still flagged as "Under Consideration" when this thread began "over three yerars ago! Can't fathom the idea that Say/Typepad would do something to help.

Melanie, Community Manager

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Hi guys!

Are we talking about custom 404 error pages, or 301 redirects here?

The topic has been shelved for 404 error pages, but it's not out of the question! There didn't seem to be a lot of interest at the time, and we have made an absolute ton of changes, updates and improvements based on what our bloggers want over the past few years, with more coming.

Colin Irwin, if you'd like to discuss 301 redirects, we can certainly do that! Why don't we discuss your particular clients needs via email? Send us something at support@typepad.com, okay?

Cheers,
Melanie

mail4wk

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If the topic has been shelved for 404, I don't think it is honest to flag it as "Under Consideration" at the top of this topic.

Ricky Ribeiro

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Why were custom 404 pages shelved in the first place? It's a must-have in blogging.

Helen Jackson

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I'd like a custom 404 error page, please, Melanie.

How much interest does a request need to have before it's considered?

Cookie!, Champion

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I agree with Mail4wk. It's seems very disingenuous to have this issue marked in that way. It gives people hope that we might get the 404 page of our dreams.

Melanie, there have been upgrades and changes made over the years. Some of them I actually like. *L* Comments and dealing with spam followers (an issue I am STILL dealing with, btw) are changes that happened but were a struggle in different ways. I think every Typepad user has a wish list of things that would make their little blogging heart swell with joy to see full filled. The trouble is that no one asks us what we want and the people who are complaining the loudest most likely do not speak for all of us. When people do speak up, we see threads like this one.

Melanie, Community Manager

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Hey Cookie!

Actually, we ask people all the time what they want, via GetSatisfaction, our Everything TypePad blog, and other venues. The changes and improvements we make are often directly related to our bloggers who are asking to see them. I'm glad that you've been happy with a lot of the changes. We actually have measures in place for you to block spam followers, which was a change we made almost a year ago - you can read about that here:

http://everything.typepad.com/blog/20...

We would absolutely love to see your wish list! Chances are, we're already working on some things, but we really want to know what you'd like to see happen with TypePad! Feel free to open a Help ticket or just post to a new GetSatisfaction thread. One of the reasons why you're one of our Champs is because you speak out so effectively and we know it's because you want TypePad to be the best it can be. We really appreciate it!

Meanwhile, we're going to leave the "Under consideration" status, because it truly is under consideration.

Thanks!
Melanie

Cookie!, Champion

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Hai Melanie! :D

Thanks for getting back to me so quickly. I remember when the block a spammer thingy went live. It was wonderful, however, finding the occasional spammer following a year later is still annoying. More so because when I go look at their blogs, they seem to be posting downloads of content they have no legal right to.

(Btw, I was just at the Everything Blog complaining about content theft. I think I've found my theme for the day. *L*)

You say that now! *L* Thank you. I'll try to post something after having a bit of a think. I do love Typepad and I love being able to tell people how good y'all are. I think that's why it bugs me so much when there's something going on that doesn't make sense or seems like a waste of the Typepad skill-set when so many of us have a wish list.

Thanks again!

Kymberlie, Official Rep

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Hi Cookie,

I also wanted to point out that we have a Features Survey (mentioned in the last newsletter) that you might want to take a minute to fill in.

Thanks,
Kymberlie

Cookie!, Champion

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Hi Kymberlie! :D

I saw that! I just haven't had a chance to sit down and actually do take that survey, but I will. thanks for the reminder, sweetie.

Cookie!, Champion

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Hi Kymberlie! :D

I saw that! I just haven't had a chance to sit down and actually do take that survey, but I will. thanks for the reminder, sweetie.

Caty

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Custom 404 errors would be a great feature!

Alex Sirota, Champion

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It's interesting that 404s still haven't been implemented. I think that having a 404 page is actually quite unprofessional. It tells the world that you deleted a page, haven't taken the trouble to redirect people to another page and want a place holder to be in the Google cache.

What I do is have a template page that is a simple redirect that I use. The redirect goes to the home page. Instead of deleting pages or posts I replace the name with the redirect page. That way the page still says live on the site but it just goes to the place holder page.

Having the ability to simply create "placeholder" pages like redirect pages or even making your own "fail whale" page that can be used is a better strategy. Deleting pages on the Internet has interesting effects on how Google sees your website and it's always better just to send people to a place where they can continue or explain something and have them move on. 404 pages are dead ends unless they are designed in a way to allow people to move on to the rest of the site. When people hit a 404 they stop, so that's why having these pages is just not friendly.

Kymberlie, Official Rep

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Hi Alex,

Thanks for your feedback on 404s! We certainly appreciate hearing what everyone has to say on the issue.

Thanks,
Kymberlie