Unable to Leave comments on Typepad blogs

  • Problem
  • Updated 4 years ago
  • Solved
I'm unable to leave comments on other's typepad blog (as well as mine). The buttons are faded and nonfunctional. I'm logged in to my Typepad account. Started yesterday and continues today. Help! Thanks!

Karin Smolinski Aguirre

  • 6 Posts
  • 0 Likes
  • confused

Posted 4 years ago

  • 4

Kymberlie, Official Rep

  • 996 Posts
  • 35 Likes
Hi Karin,

Thanks for contacting us and we're sorry to hear about this issue.

Are you trying to comment while signed in to TypePad or by just filling in the commenting form? If you try one option and then the other, do you have the same problem commenting or does it work better then?

You need to have the entire form filled in when commenting and then manually type into the comment box to active the buttons. If you're copying and pasting content in, for example, then the buttons won't work.

What web browser are you using? If you use a different one, does it work then?

Thanks,
Kymberlie

Karin Smolinski Aguirre

  • 6 Posts
  • 0 Likes
Hi Kymberlie! I've done both. I was signed in and the buttons were nonfunctional. Then I signed out and tried by filling in my name etc and the buttons were stilled disabled. I have the comment box filled. It started yesterday when I was replying on a typepad blog thread. I noticed that my replies didn't have my picture next to it anymore. Like I was commenting without being signed in (I was signed in at the time) Then I couldn't comment at all. I'm using IE browser.

Karin Smolinski Aguirre

  • 6 Posts
  • 0 Likes
Also I'm having trouble signing in with my typepad email and password to leave this message. I need to sign in using facebook,

Kymberlie, Official Rep

  • 996 Posts
  • 35 Likes
Hi Karin,

It looks like I'm working with you on this issue in a help ticket, so if you don't mind, we can continue working on it there.

Thanks!

Kymberlie

Karin Smolinski Aguirre

  • 6 Posts
  • 0 Likes
Hi Kymberlie! The problem seemed to resolve itself late yesterday. I was finally able to get on and comment. I had some issues with typepad not "having my email on file" when I tried to log in. (I double and triple checked that it was correct.) But everything seems to be working fine now. Thanks so much for all your help! Karin

Josh Carroll

  • 2 Posts
  • 0 Likes
I'm afraid I can't leave comments on TypePad blogs. It's giving me an error citing that it cannot veirfy my credentials and asking me to sign in with the correct account. It is Trés bizarre.

Kymberlie, Official Rep

  • 996 Posts
  • 35 Likes
Hi Josh,

I replied to your other post on this, so if you could follow up there, that would be great.

Thanks,
Kymberlie

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