Unable to login to YouTube!!!!! Help

  • Problem
  • Updated 10 months ago
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Andrew Kuppinger

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Posted 3 years ago

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Jonathan, Official Rep

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Hi Andrew,

Sorry for the late reply.
Have you tried to close the application completely (remove it from your task bar)
and re-enter?
If that down't work, our best shot is with re-installing the application.
Let us know if any of these helped.
Thanks
Jonathan
Team Vodio
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Andrew Kuppinger

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All of that tried. I have attached the screen shot.
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Christian Paulet

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Same here. Cant login to youtube, the same screen appears to me
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Andrew Kuppinger

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I am relieved I am not alone. I thought I might have to go get the new Ipad 3. :)
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Christian Paulet

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Yes i was also worried it was my network, but tested it in many places. Please give us a solution
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Alla Zilberman

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The same here. I can not log in to YouTube . What to do?
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Jonathan, Official Rep

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Hi guys,
Thanks for your info. It is really helpful.
We are working on a solution and hope to have it ready really soon.
We'll update once we solve it.
Thanks and sorry for the inconvenience.
Jonathan
Team Vodio
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Jonathan, Official Rep

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Hi,
The problem seems to be solved now. please let us know should it still appear.
Jonathan
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nwarp79

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It says it seems like my youtube token is invalid. you will now be logged out.

Whats going on. I have a youtube google account.
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Jonathan, Official Rep

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Hi there,
We're truly sorry for the inconvenience.
Does this problem still occur?
Thanks,
Jonathan
Team Vodio
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michal.zilca

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Hi,
I have exactly the same problem. I have a youtube google account and when I try to log in, it says that my youtube token is invalid and I am logged out (maybe it's because I don't have a youtube channel?).
Other than that it's a great app, well done!
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Jonathan, Official Rep

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Hi Michal,

Does this problem still occur, if so could you please leave us and email or write us
to support@vod.io so we could track the problem specifically with you?
Thanks,
Jonathan
Team Vodio
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Daniel Cheung

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Same problem occured to me as well. I kept loggin in but all i got was a screen aaying "got it". and it's still not signed into my youtube account. i have given the permission a dozen times already but i still got the same problem. Hopefully an update could fix the problem as i love this app so much!!
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Jonathan, Official Rep

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Hi Daniel,

We're really sorry about this.

In order to resolve your issue let's try to take the following steps:
- Log out of YouTube on Vodio (Settings>Manage Accounts)
- Kill Vodio application from the task bar
- Log out of YouTube on your YouTube App
- Kill YouTube application from the task bar
- Clear History & Clear Cookies and Data on your iPhone - Settings>Safari>Clear
Cookies and Data
- Load Vodio and try to log into YouTube again

Please let us know if this helped.

Best regards,
Jonathan
Team Vodio
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Alla Zilberman

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The same here, can not log in to you tube. Tried everything----does not work. Alla Z.
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Alla Zilberman

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Me too! Help! Alla Z.