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I’m unsure

SQL code needed for moving to another system

I need some help. I've been a clicdev client for many years now and own a forum named karneola. We decided to move to another system, a payable one. As far as I know, to do so I must copy the SQL code from my forum into the new system. Or so my technical support told me. So, how can I get this code? When I looked it the admin panel of my forum, the access to this code was blocked due to abuse.
Can I get this code? Can clicdev administration send it to me via e-mail Or can somebody give me Chris e-mail, so I could ask him this code via mail?
I really would like to get it, because it would be a real pain to transfer everything manually.
I really hope on your support.

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