Authenticated user totals

I'm analyzing logs from a corporate intranet site. All users are from within the corporate network, authenticated users on a single domain. A few questions regarding visitors:

1. Help files references General Statistics, Visitors, Total Unique IPs. This total (unique IPs) does not appear in the output.

2. I'm trying to get a total of authenticated visitors. (All my visitors should all be authenticated) Top Authenticated Users report, show the top 50, subtotal 3,500 and total 17,000 visits for example. Domain visitors lists a total of 20,000. In reports is visits and visitors the same thing? I don't know why we have 3000 more visitors than authenticated visits.

3. How can i get the number of unique authenticated visitors. Not their hits, the number of unique authenticated visitors?
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  • Michael (Official Rep) May 29, 2011 11:34
    1. Do you view static HTML/PDF reports or dynamic HTML reports? Number of unique IPs is shown in static reports in the General Statistics section while it's not shown in dynamic reports (because calculation of unique IPs count may require a lot of time).

    However, if you view dynamic HTML reports in version 7.2 beta, you can still find number of different IPs (while it won't include requests from spiders like Total Unique IPs in static reports do). You can open the Visitors > Hosts report and switch to the last page using button on the bottom of the table. So you'll see the number of the last row that it the number of different IPs.

    You can view a sample dynamic report created with version 7.2 at http://demo.weblogexpert.com/Login.as...

    2. There may be visitors that access the login page but don't enter correct username and password so they aren't authenticated. "Visits" and "Visitors" in this case are the same thing.

    3. You can get the number of unique authenticated visitors using the technique described above for detrmining number of unique IPs using dynamic HTML reports.
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  • ok thanks. note, all users are authenticated on our intranet, no one can access the app as anything other than authenticated, so this difference is surprising. I don't know where it comes from.

    I'll run as static reports and see if i have a good number for the unique IPs.
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  • Michael (Official Rep) May 29, 2011 11:48
    You can create an exclude "Authenticated user" filter with value * to get information on all requests made without sending authentication information to the server.
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