I get error "No log files to analyze" when I run analysis from the scheduler, how can I fix it?

I get error "No log files to analyze" when I run analysis from the scheduler, how can I fix it?
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  • If your log files are located on a network drive you need to enter your account name and password in the schedule options. When the scheduler runs as a system service it works under local service account and cannot access network without this authorization information. You also need to use full network (UNC) paths, mapped drives cannot work without manual mapping in this case.
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  • what mean by "account name and password in the schedule options"
    What they refering to?
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    • I have separate folder for them.

      But I see there are no result under Access statistics --> virtual domains
      in the report

      How can I show the result from two loaded balanced servers?
    • Michael (Official Rep) May 08, 2012 13:54
      Statistics on load balanced servers is shown under "Access Statistics > Servers", not under "Access Statistics > Virtual Domains".

      If this table isn't shown, you should check the this report is enabled in "Options > Report > Contents" or in "Profile Properties > Report > Custom report contents" (if you use the custom report contents for the profile). You should also check that you use the "Multiple" log mode with "Load balanced" option checked in "Profile Properties > Log Files".
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  • Not sure if this helps, I'm using a simple script to simply mount the unc path and runs find without specifying an account: My simple setup example:

    Task Properties (Schedule)
    - Pre-processing (Run command before performing the scheduled action)
    Command: C:\scripts\pre-mapdrive.bat
    Run in: C:\scripts

    pre-mapdrive.bat (simply maps the drive to specific unc path)
    net use Y: \\server1\logpath

    Schedule runs process in background without any issues.
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