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tracked files problem

Hello,
we have a problem with "tracked files".
We need to analyze a huge log (about 200 MB per day * 150 days): no problem when analyzing without tracking some files, but when we activate that functionality the program crashes.
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  • Michael (Official Rep) April 11, 2011 15:38
    I have several questions on the issue:
    1. What version of the program do you use?
    2. Do you create HTML or PDF reports?
    3. Does the program crash when it analyzes log files or when it creates a report?
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  • 1) 7.1 Professional
    2) PDF
    3) It seems during analysis, I attached a screenshot of the crash



    Thank you for your help, if I can do something to investigate the problem, please let me know.

    Best Regards,
    MZ
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  • Michael (Official Rep) April 12, 2011 08:56
    Could you please post details of the crash (faulting module, exception code, offset, etc)? You can find them in Event Viewer in Computer Management.
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  • Do you mean the following?

    I can send you a set of log data & wles configuration to reproduce the problem, if you feel it can be helpful.

    Thank you,

    MZ

    Tipo evento: Errore
    Origine evento: Application Error
    Categoria evento: Nessuno
    ID evento: 1000
    Data: 12/04/2011
    Ora: 17.08.05
    Utente: N/D
    Computer: TEST-XP-XEN
    Descrizione:
    Applicazione che ha provocato l'errore wlexpert.exe, versione 7.1.0.4, modulo che ha provocato l'errore wlexpert.exe, versione 7.1.0.4, indirizzo errore 0x0002c2a8.

    Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico all'indirizzo http://go.microsoft.com/fwlink/events....
    Dati:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 77 6c 65 ure wle
    0018: 78 70 65 72 74 2e 65 78 xpert.ex
    0020: 65 20 37 2e 31 2e 30 2e e 7.1.0.
    0028: 34 20 69 6e 20 77 6c 65 4 in wle
    0030: 78 70 65 72 74 2e 65 78 xpert.ex
    0038: 65 20 37 2e 31 2e 30 2e e 7.1.0.
    0040: 34 20 61 74 20 6f 66 66 4 at off
    0048: 73 65 74 20 30 30 30 32 set 0002
    0050: 63 32 61 38 0d 0a c2a8..

    Tipo evento: Errore
    Origine evento: Application Error
    Categoria evento: Nessuno
    ID evento: 1000
    Data: 11/04/2011
    Ora: 17.13.01
    Utente: N/D
    Computer: TEST-XP-XEN
    Descrizione:
    Applicazione che ha provocato l'errore wlexpert.exe, versione 7.1.0.4, modulo che ha provocato l'errore wlexpert.exe, versione 7.1.0.4, indirizzo errore 0x00054f0c.

    Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico all'indirizzo http://go.microsoft.com/fwlink/events....
    Dati:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 77 6c 65 ure wle
    0018: 78 70 65 72 74 2e 65 78 xpert.ex
    0020: 65 20 37 2e 31 2e 30 2e e 7.1.0.
    0028: 34 20 69 6e 20 77 6c 65 4 in wle
    0030: 78 70 65 72 74 2e 65 78 xpert.ex
    0038: 65 20 37 2e 31 2e 30 2e e 7.1.0.
    0040: 34 20 61 74 20 6f 66 66 4 at off
    0048: 73 65 74 20 30 30 30 35 set 0005
    0050: 34 66 30 63 0d 0a 4f0c..

    Tipo evento: Errore
    Origine evento: Application Hang
    Categoria evento: (101)
    ID evento: 1002
    Data: 27/03/2011
    Ora: 2.30.09
    Utente: N/D
    Computer: TEST-XP-XEN
    Descrizione:
    Applicazione in stallo WLExpert.exe, versione 7.1.0.4, modulo in stallo hungapp, versione 0.0.0.0, indirizzo stallo 0x00000000.

    Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico all'indirizzo http://go.microsoft.com/fwlink/events....
    Dati:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 48 61 6e 67 ion Hang
    0010: 20 20 57 4c 45 78 70 65 WLExpe
    0018: 72 74 2e 65 78 65 20 37 rt.exe 7
    0020: 2e 31 2e 30 2e 34 20 69 .1.0.4 i
    0028: 6e 20 68 75 6e 67 61 70 n hungap
    0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
    0038: 30 20 61 74 20 6f 66 66 0 at off
    0040: 73 65 74 20 30 30 30 30 set 0000
    0048: 30 30 30 30 0000
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  • Michael (Official Rep) April 13, 2011 08:20
    Thank you, Marco. Could you please send the log data and configuration to support@weblogexpert.com ?
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  • Michael (Official Rep) April 14, 2011 13:52
    We have downloaded the files, reproduced the problem and already fixed it. You can download the fixed program (build 7.1.0.6) from http://www.weblogexpert.com/files/WLE... .

    However, there is another problem with your configuration - the masks you specified for tracked files match a very large number of different files, so the program could not create a report for them (as reports include detailed information on each tracked file). You should change the tracked file settings so they match several files you need to get detailed information on.
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  • Hello,

    we need to track statistics about 11 URL formats, we need a summary of those URLs, not a detailed report, how can we do it?

    Is it possible to have something like:
    URL1: x views
    URL2: y views
    ...
    URLn: k views

    How can we get that information? Can WLES perform this task?
    The only other method is to create some scripts to manually analyze the logs (but we would prefer to use WLES for that task)

    Than you for your help,
    best regards,
    mz
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  • Michael (Official Rep) April 15, 2011 09:31
    The problem with the tracked files appear because each of the tracked file masks match multiple files and each of these files was analyzed separately. As a result, the program had to create report for several thousands tracked files.

    Do you wish to get summarized statistics for all pages that match masks like the following:

    *from_article=true* - x viewes
    *from_archive=true* - x viewes
    ...

    If so, you can achieve it by using goals instead of tracked files. Goals are available in Profile Properties > Tracking > Track paid search and goals > Goals. You should also check that the Goals report section is enabledin Profile Properties > Report > Custom report contents. You need to create one goal for each tracked file you used before and enter the mask as file name (you can enter any goal names).

    If you wish to get a table that looks differently, could you please post how the table should look like in your case? What URLs should be shown in the table?
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  • I We changed the configuration but we still have problems generating the pdf.
    Can I send you the new config file?

    Thank you,
    MZ

    Tipo evento: Errore
    Origine evento: Application Error
    Categoria evento: Nessuno
    ID evento: 1000
    Data: 15/04/2011
    Ora: 17.58.19
    Utente: N/D
    Computer: TEST-XP-XEN
    Descrizione:
    Applicazione che ha provocato l'errore wlexpert.exe, versione 7.1.0.6, modulo che ha provocato l'errore wlexpert.exe, versione 7.1.0.6, indirizzo errore 0x00003113.

    Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico all'indirizzo http://go.microsoft.com/fwlink/events....
    Dati:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 77 6c 65 ure wle
    0018: 78 70 65 72 74 2e 65 78 xpert.ex
    0020: 65 20 37 2e 31 2e 30 2e e 7.1.0.
    0028: 36 20 69 6e 20 77 6c 65 6 in wle
    0030: 78 70 65 72 74 2e 65 78 xpert.ex
    0038: 65 20 37 2e 31 2e 30 2e e 7.1.0.
    0040: 36 20 61 74 20 6f 66 66 6 at off
    0048: 73 65 74 20 30 30 30 30 set 0000
    0050: 33 31 31 33 0d 0a 3113..
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  • Michael (Official Rep) April 17, 2011 14:39
    We have fixed the problem, you can download the updated version (7.1.0.7) at http://www.weblogexpert.com/files/WLE...
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