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FAQ. All about Custom Domain Names - Read this first!

You can use a custom domain name on your site (like www.mydomain.com) rather than using the Webs address that comes with free sites.

We have some very useful articles in the KnowledgeBase about setting up your custom domain name:

Using a domain name - Start here


Registering a NEW domain name


Using the domain coupon - getting your "free" domain

Privacy Protection with a new Domain

How do I change my site address/subdomain?




Transferring or attaching a domain that was registered already with another company


Attach an existing domain name without transferring it to our registrar. (Read this one first!)

Transferring the domain to our registrar

Transferring a domain within 60 days of first registering it

Transferring a domain from Wild West Domains (the registrar that Freewebs used in past years).

Trouble transferring a .au or other uncommon domain type

What if I want to transfer my custom domain name away from Webs?




Frequently Asked Questions


Domain Renewal letters

Uploading a favicon

All about Premium Email Services




Problems & Errors (Domain Name not working? Site not showing up after registering a domain?)


Once you register, transfer, or attach a domain name, the site will not show up consistently for up to 48 hours. In this case, the only thing you can do is be patient. Do not create a topic or submit a ticket until the 48 hours has passed, because there is nothing we can do in this case, except wait.

If you did not just recently change your domain, and your site is still not working, please note that for 48 hours after renewing, changing, or creating a domain name, the site may not show up properly. This is normal.

You can view this topic for more info:

Site not showing - with a domain

New domain name not working

What happens when a domain expires

Primary Domain not changing

Favicon not working

.tk domain name not allowing members to sign in



Managing Domain Records & Changes


Updating Domain Records

I misspelled my domain name! Can I change it?

MX files






Ideas

Vote on your favorite ideas for Domains services


Other important topics:


Frequently Asked Questions - Important Topics Compiled by Webs Staff

How to Get Support

Read this BEFORE posting a question in these forums!

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