I’m A little angry.

Image not appearing in content boxes still a problem 5 years later after the original complaint

I found the following thread : FAQ- Images appearing at the top of the page while Editing or Not appearing at all? Read First! FWB-11958 FWB-11888

My concern is that after 5 years you have still not fixed this issue. It is currently December 28, 2015. When I open my IE or Firefox browsers and access my webpages to edit my site (paid subscriber), the entire content box goes blank (that includes pictures and text. This is ridiculous!

When opening a chrome browser, although I am able to edit the box it does not allow any cropping of the photos at all. You can import the photo or delete only. Again, absolutely ridiculous!

Is there a reason why your web designers/creators have not over the five years rectified this matter without making your paying or even your free customers go through complex procedures to repair the issue on their own? The purpose and convenience of me using your site is because of its user friendly capabilities for someone who has no design experience. Certainly, I have no idea about how to write codes or anything else technical for that matter.

I am very displeased with this circumstance.
www.thmsadaqagroup.org
Using Windows 7
A prompt response would be appreciated
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  • Eric (Official Rep) December 29, 2015 15:32
    Sitebuilder 1 and 2 have been deprecated for some time and we do not have any plans to resolve issues that specifically affect our legacy editors. The issue does not occur with our current editor, Sitebuilder 3.

    To switch to the newer editors, go to the Site Settings page, look under More Settings, then set Edit Mode to "New Sitebuilder". You can then use the Upgrade banner at the top of the Control Panel to switch to Sitebuilder 3.
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