FAQ. domain renewal letter (Renewal scams) Read first!
I have received a letter from Domain Renewal Group requesting me to renew my Domain name with them. Is this a scam, as my auto renewal is on on my site???
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If the email was not sent from Webs.com then I recommend that you do not respond to the email. Webs will send you an email when your domain name is set to renew. If you would like to provide us with your site address I can tell you the exact date of renewal.
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If the email was not sent from Webs.com then I recommend that you do not respond to the email. Webs will send you an email when your domain name is set to renew. If you would like to provide us with your site address I can tell you the exact date of renewal.
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I also recieved an email from webs saying my domain name was renewed. I didn't renew it.
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Al, in this case, you can write to the premium support team.
In the support section of your account, scroll down to send an email to the premium support team. Let them know what the email said, so they can assist you in case there is a problem. -
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Ok thank you because I cancelled my account a year or so ago. Thought the email was odd since I didn't pay for the renewel. So I won't have an account to go too.
Is there any other way to contact them since I deleted my account and have still been recieving emails. -
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I got the same emails for a few months warning me that it would expire. Now my domain name is gone...I thought it would renew with my Enhanced Premium account?
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www.apaddyworx.com in the domain settings it says expires next year.
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Your premium package renewed, but you'll now need to renew the domain name. Just go to your domain names page and click "Renew" (http://members.webs.com/Members/Domains/ ).
If you need further assistance, please contact premium support by clicking the "?" button at the top of your account, then choosing "Email support". -
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Okay, I renewed it and I have my domain back. It says I've been billed for $20, but I assume that will be covered when the Premium account , which appears to expire on the 14th, will be renewed.
Anyway, thank you I didn't know about the coupon and the third party. -
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Drew, your renewal will be the same right, whether you already renewed your domain name or not. You will have another coupon that you can use to renew your domain for ANOTHER year, and this will prevent this problem next year. It sounds like your domain was originally registered before the premium services were purchased, therefore it expires first.
If you use that coupon for the next year's renewal, you will avoid this exact problem next year. -
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I want to add that if you get Privacy Protection when you register or renew your domain, you will reduce the chances of getting this kind of email.
Read here for more on that:
http://support.webs.com/webs/topics/d... -
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I had a domain previously www.sunnybraekennels.com but it appears to be with some other client now, but it also shows on my premium package as my domain name. What do I need to do?
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This is a question that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Domain name
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Howcome when you renew your subscription it doesnt start from when your subscription expires? I still had 60 days and it started from when I renewed?
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I had signed up to this site a year before and then never did design site. never logged in. It was a yearly plan of around INR 9600. Does plan gets renewed automatically at the end of the year, without seeking permission from the user??
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I never, did operate the account on this site and dont even remember now, the username and password. my balance has been cut, how do I go about it?
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If you need assistance, please contact the billing team at http://websbilling.com for help.
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My site is not online but its still here on webs. I should have been notified if it was to expire?? help me get it up again, I want to renew.
B Wright -
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my site is www.huntsabsireland.org I thought I had premium renewal??
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This is an issue that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Expired domain name
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