Trouble Uploading Photos FAQ - read this first!
when i uplaod an image file, it doesnt show up. I get a red x. Why?
Promoted
Response
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If you are getting a red x instead of an image, the image is not in the expected location.
1. If you JUST uploaded the image, then the upload has failed.
Try uploading the image again, but check this post first:
Upload failures
If the image was showing up before and has since disappeared, this indicates that the image was moved or deleted.
Reasons images don't appear in your pages:
1. The image can be moved in the file manager.
If you place an image into your pages or albums, then move it or delete it from the File Manager, this will break the image.
If you right-click on a missing image in your home page, then click PROPERTIES you will see a pop up that shows the address of the image.
Then look in your File Manager and you will see that the folder or image name do not exist.
This can happen if you move images to organize your file manager.
The solution is to delete the broken image and insert it into the page again.
2. Domain name expired.
If you had a domain name attached to your account and then it expires, images may need to be deleted from the pages and then embedded again. You should not have to upload them again, just insert them into the page, as they should still be in your File Manager, unless you deleted them from there.
3. Domain name changes.
If you recently added a domain name or updated your nameservers, the images can be broken for up to 48 hours.
4. Images turned off in your browser.
If you don't see ANY images in your browser, from any site, then you probably have images turned off. You'll need to check your browser settings to fix that.
If you have successfully uploaded and viewed images in your site before, and they suddenly aren't showing, and you've checked these possibilities, then post here and let us know your username and which images are not showing up, along with links and screenshots.
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If you are getting a red x instead of an image, the image is not in the expected location.
1. If you JUST uploaded the image, then the upload has failed.
Try uploading the image again, but check this post first:
Upload failures
If the image was showing up before and has since disappeared, this indicates that the image was moved or deleted.
Reasons images don't appear in your pages:
1. The image can be moved in the file manager.
If you place an image into your pages or albums, then move it or delete it from the File Manager, this will break the image.
If you right-click on a missing image in your home page, then click PROPERTIES you will see a pop up that shows the address of the image.
Then look in your File Manager and you will see that the folder or image name do not exist.
This can happen if you move images to organize your file manager.
The solution is to delete the broken image and insert it into the page again.
2. Domain name expired.
If you had a domain name attached to your account and then it expires, images may need to be deleted from the pages and then embedded again. You should not have to upload them again, just insert them into the page, as they should still be in your File Manager, unless you deleted them from there.
3. Domain name changes.
If you recently added a domain name or updated your nameservers, the images can be broken for up to 48 hours.
4. Images turned off in your browser.
If you don't see ANY images in your browser, from any site, then you probably have images turned off. You'll need to check your browser settings to fix that.
If you have successfully uploaded and viewed images in your site before, and they suddenly aren't showing, and you've checked these possibilities, then post here and let us know your username and which images are not showing up, along with links and screenshots. -
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I am frustrated because when I try to upload an image into a content box it appears right at the top of the page! Above the header and everything! What do I do about that???!!!
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Hi Stanley,
Please create a new topic and we'll assist you with your issue there. Thanks!
-Dom -
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I have the same problem - HELP
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My user name is cushingcommunitytheatre. The link for the photo that won't upload: http://cushingcommunitytheatre.webs.c...
HOME PAGE: http://cushingcommunitytheatre.webs.com/
I was trying to change the image and it just won't happen. I haven't moved the image or deleted it. What is going on? I have a Premium Starter site. And when I am logged into that site and go to customer support, I am not allowed to log on. WEIRD!- view 5 more comments
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I already did. Thanks. How can I fix the problem if I'm using new editor?
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We cannot assist in this community. You will need to contact support using the options in your account and await further assistance.
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When I try to upload a photo is does not show up. Please help.
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Please contact Sitebuilder 3 support by using the "Support" button at the top-right of your account.
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Then I made a 3rd one today and it worked fine as well, but when I tried to upload more photos into it, I got an unknown error. I checked back a few hours later and now when I try to upload photos to that album either the upload completes but the photos don't show up or I get a 302 error.
Also, the photos from that 3rd album are suddenly missing now too.
Please help.
The page is http://undermind.webs.com/apps/photos/
and me email is: checkerliar@yahoo.com
Thanks